posted on January 24, 2008 05:03:23 AM new
Hi- I understand that there was an issue last night with your system- Most of my auctions launched last night and have images loaded into the templates BUT my gallery is still out- and these auctions have only 1 photo-
posted on January 24, 2008 10:28:00 AM new
Hello all,
To fix the Gallery image in your listing, please follow these steps:
1. Go to the listing on eBay
2. Sign in to your eBay account, and click the 'Revise your item' link
3. In the section labeled 'Bring your item to life with pictures', click the 'Add Pictures' button
4. The popup will confirm the URL of the image you submitted. Leave this in tact, and just click the 'Insert Pictures' button
5. Click 'continue' at the bottom of the page
6. Click 'submit revisions' at the bottom of the next page
After taking these steps, eBay will reimport the available Gallery image for this item. Note that it can take a few hours for eBay to update their Gallery image database, so the Gallery image may not be available immediately.
If you have any trouble doing this, please let us know.
We apologize for this inconvenience. We pride ourselves on the reliability of our services, and we will be taking steps to eliminate this type of problem.
posted on January 24, 2008 06:08:04 PM new
I had the same problem and I posted it to the Vendio community and 2 people suggested this: Just click on the link in the email from eBay about the Gallery pix not showing up, it takes you right to the edit your gallery item page...already pre-filled in.
Click on "Continue" to get to the detail page.
Then just click on the URL to activate the change button, hit the change button, wait until it says done (at the bottom of that page), then click the "change another gallery photo" when that comes up in the next screen and enter the next item number. I fixed 8 of my auction Gallery photos that were not showing in less than 10 minutes and they went up immediately!
Find the email that eBay sent you saying the gallery wasn't imported properly.
Click on the link within to fix the gallery, hit 'continue' and when you see the existing URL of the gallery image with a un-clickable 'change' button below it - click anywhere inside that URL field so the 'change' button appears and then click the 'change' button.
Once you see your image appear, just click 'done.' Now use the link for the next item you need to repair and repeat.
A dear person on the EA forum provided the solution.I did 42 in about 20 minutes , working as fast as I could
Go to the addy above ,it works .
Just tap inside the photo URL and then click change , wait until it says done, then click the change another gallery photo slot.
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