posted on April 1, 2008 09:26:47 AM new
Just a quick question... When listing auctions everything seems to be going fine until I click eBay preview. At the top appears: ERROR Could Not Get Gallery Preferences From DB. If I follow through and list the auction everything seems to go OK. Does anyone have an idea of why this is appearing. One more thing...I am listing linens and also on the preview page before launching I am getting a huge box that contains a prohibited firearms alert concerning what eBay prohibits in the firearms category and this has nothing to do with what I am listing????
The gallery error message you can ignore, it's just an error with the preview page. We have a fix ready to go that will remove the message for future listings and we hope to push that shortly.
As for the message about firearms, lol, it's likely just one of eBay's filters misunderstanding a specific word in one of your listings that makes it display that default message as a result. You can ignore it as well. I checked one of your ads but it wasn't appearing for that one, so im not 100% sure which word is throwing it off.
Regards,
Christopher
posted on April 1, 2008 11:42:45 AM new
Thank you so much for taking the extra time to answer. I am very good at ignoring and will continue to do so!!!!!!
