posted on August 2, 2008 03:27:14 PM new
I have noticed this the last few evenings at this time of night- Vendio starts really slowing down. I know it is NOT on my end because suprisingly enough eBay is quickly loading pages- Vendio is loading so slowly that I am getting timeout messages- I tried to reboot, delete temp internet files and my connection is fine because the other pages I am using to research while I write are loading quickly- Just Vendio- Anything I should know?
posted on August 2, 2008 03:52:50 PM new
Hello Annette,
The next time this happens (it is important to do this *while the problem is occurring*) please do the following:
On Windows: Go to Start -> Run. Type the following command in in the 'Open' box: cmd
A black command window should open. In the command window, type:
tracert www.vendio.com
The output of the traceroute will show the path between your system and Vendio. To copy the text from that command window, highlight the text with your mouse then position your pointer into the title bar of the command window and click on the *right* mouse button, then click on 'Edit->Copy'. If you cannot highlight the text, right click with your mouse in the command window and select 'select all', then use ctrl-c to copy the selected text to your clipboard.
Here is an example output:
Tracing route to www.vendio.com over a maximum of 30 hops
1 <10 ms <10 ms 10 ms 10.128.0.62
2 <10 ms <10 ms <10 ms 67.119.114.30
3 20 ms 20 ms 10 ms 67.119.120.113
4 20 ms 20 ms 20 ms 206.171.134.130
5 20 ms 10 ms 20 ms 209.232.130.82
6 20 ms 20 ms 20 ms 151.164.243.125
7 20 ms 20 ms 20 ms 151.164.240.134
8 20 ms 20 ms 20 ms 151.164.41.10
9 20 ms 20 ms 20 ms 151.164.191.202
10 20 ms 20 ms 20 ms 151.164.248.222
11 * * * Request timed out.
12 20 ms 20 ms 20 ms 128.241.88.45
13 20 ms 20 ms 20 ms 128.241.88.1
