Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  fatal errors during checkout


<< previous topic post new topic post reply next topic >>
 mycoolstuff
 
posted on February 2, 2003 05:33:01 AM new
An auction of mine just ended this morning with BIN. I send myself a copy of WBN and I received 2 of them with "E" in the subject line, and the following is all that was in the body of email:

"E

If the link below doesn't appear to be clickable, please copy and paste the entire URL into the address box of your browser window."

The 3rd email was the normal wbn. WIthin a couple of minutes after I received the 3 copies, my customer emailed me and said that she kept getting fatal errors when trying checkout. Then a couple of minutes later she emailed me and said that she had tried checkout again and it worked.

On one other occassion I received 3 wbn's for the same auction with 2 of them like the ones noted above(the"E" in subject line and only the link stuff in body).

Any clue what's happening?



 
 SonyaCS
 
posted on February 3, 2003 10:41:52 AM new
Hello,

Can you let us know the item ID number for the affected auction? Did you send the WBN manually or automatically, and how many times did you send them?

Regards,

Sonya
 
 mycoolstuff
 
posted on February 3, 2003 03:35:13 PM new
Hi,
Happened on eBay item #3111493137. The WBN was set up to be sent automatically. All 3 were sent automatically. I didn't send one at all.


 
 mycoolstuff
 
posted on February 6, 2003 05:32:10 AM new
Hi,
Last night I had another problem with the mysterious "E" in the subject line. It was a little different from the last time. There were only 2 WBN's sent instead of 3. Both had "E" in the subject. The body of email was correct and the same in both of them. The auction was set for auto WBN. It was item #3112085460. Is this being looked into?

 
 mycoolstuff
 
posted on February 6, 2003 06:36:39 AM new
My last post was wrong. There were 3 emails. The one that I missed was correct - subject line and body were correct.

 
 SonyaCS
 
posted on February 6, 2003 08:43:48 AM new
Hello,

Thank you for the extra information. This should be fixed shortly, we'll post back here to let you know.

Regards,

Sonya
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!