I have noticed that I get no auction tools for second chance auction winners. Is it something I am doing, or is there a reason that I am not aware of? Any help here would be appreciated.
posted on February 5, 2003 02:39:32 AM new
Hi Michelle,
Unfortunately we do not support eBay's second chance offer.
There is an workaround however: launch your second chance offer directly at eBay. Then if this is successfull (i.e. you have a buyer) you may run the post sale management using this new buyer. In order to do so, go to the closed item and change winner email. If necessary, add some credits in order to match the second chance offer price with the closing price of the original listing.
(You may also apply for non paying bidder form for the original winner)
Additionally, if you list your Second Chance offer on eBay and then use the Import tool on Sales Manager to get the listing in your account prior to the purchase from the bidder, you will be able to use Post Sale on the item. The key is to make sure you import it prior to the bid.
Since you are on one of the monthly plans, launching Second Chance on eBay will not bring you any image hosting fees.
