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 classyshopping
 
posted on February 6, 2003 09:21:54 AM new
A whole batch of my images have been deleted by auctionwatch... can they be restored??? I have used this images within the past couple of weeks and i'm not understanding why they deleted them!

 
 SonyaCS
 
posted on February 6, 2003 09:47:37 AM new
Hello,

Are you using Pro to launch or just sales manager? Unfortunately we cannot restore deleted images.

Regards,

Sonya
 
 classyshopping
 
posted on February 6, 2003 09:54:32 AM new
Hi Sonya, the thing is why did auctionwatch delete them in the first place. I went through and clicked on any images that would be "deleted soon" and the mules were not "scheduled for deletion" There are 3 different pairs of shoes and there is still one image left of each shoe when i had 4 images of each shoe... whats the deal with that? Again, these images were not scheduled for deletion.

 
 classyshopping
 
posted on February 6, 2003 09:55:16 AM new
ALSO, I USE THE SALES MANAGER TO LAUNCH AND SCHEDULE MY AUCTIONS. IF YOU LOOK AT MY COMPLETED AUCTIONS... I JUST USED THESE PICTURES TWO WEEKS AGO...

 
 SonyaCS
 
posted on February 6, 2003 10:36:50 AM new
Hello,

Can you let me know some of the image names, and if you re-uploaded them already? We are looking into this problem.

Regards,

Sonya
 
 classyshopping
 
posted on February 6, 2003 11:13:32 AM new
here is a listing of the missing images... again i had 4 images of each shoe and there is for some bazaar reason only 1 image left of each shoe. Here are the missing images:

blackbuckleloafer2.jpg
blackbuckleloafer3.jpg
blackbuckleloafer4.jpg

brownbowmule2.jpg
brownbowmule4.jpg
brownbowmule5.jpg

tanbuckleloafer1.jpg
tanbuckleloafer3.jpg
tanbuckleloafer4.jpg

greybowmule1.jpg
greybowmule2.jpg
greybowmule4.jpg

blackbowmule1.jpg
blackbowmule3.jpg
blackbowmule4.jpg

SOME OF THESE IMAGES ARE NOT EVEN 90 DAYS OLD...


 
 classyshopping
 
posted on February 6, 2003 11:15:21 AM new
These images have not been reloaded because i no longer have them, i would have to take these pictures all over again...

 
 SonyaCS
 
posted on February 6, 2003 11:24:48 AM new
Hello,

Thanks for the information, we are checking on this right now.

Regards,

Sonya
 
 SonyaCS
 
posted on February 6, 2003 11:44:29 AM new
Hello,

I've just sent you an email on this.

Regards,

Sonya
 
 classyshopping
 
posted on February 6, 2003 12:10:14 PM new
Thanks Sonya. Will the recovery take place in time for me to take advantage of the Free Fixed Price Listings today...???

 
 SonyaCS
 
posted on February 6, 2003 12:11:33 PM new
Hello,

I've just emailed you about this so sit tight, I'll let you know when it's done.

Regards,

Sonya
 
 classyshopping
 
posted on February 6, 2003 01:00:04 PM new
HI EVERYONE... SONYA WAS A GREAT DEAL OF HELP TO ME! AND I'M SURE SHE WILL ALSO BE OF A GREAT HELP TO YOU!

THANKS SO MUCH AGAIN SONYA...

 
 SonyaCS
 
posted on February 6, 2003 01:00:36 PM new
Hello,

You're welcome.

Regards,

Sonya
 
 
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