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 steelergonzo
 
posted on February 19, 2003 02:20:28 PM new
I've just received a couple of irate emails from customers that received a WBN for an item that was long since completed; they have already received their items and left feedback. Now it appears to them that I am trying to say they haven't paid. What is up with that? Thanks for any help.
Peace,
Paul


 
 SonyaCS
 
posted on February 19, 2003 02:20:58 PM new
Hi Paul,

Did they just get the WBNs now? Do you have the item ID numbers for them?

Regards,

Sonya
 
 steelergonzo
 
posted on February 19, 2003 02:23:41 PM new
Hi Sonya,

Here is one that just emailed me:2504978295
I don't have the other one handy and I'm on my way out the door, if you still need it later, I'll try to find it then. Thanks!
Peace,
Paul

 
 mycoolstuff
 
posted on February 19, 2003 02:24:21 PM new
What in the world is going on??? I just had a WBN go out a few minutes ago (that I DID NOT send) for an auction that was completed. It was for auction 3111492167. Has there been a change because I have done nothing different.

 
 dugandog
 
posted on February 19, 2003 02:29:28 PM new
I also got an irate email from a customer that got a wbn on an auction that closed on February 1st!!!!!!!!!!!

 
 SonyaCS
 
posted on February 19, 2003 02:55:20 PM new
Hello,

We are looking into this issue right now. If you can provide us with some item ID numbers as examples, that would help. Thank you for your patience.

Regards,

Sonya
 
 gottaluve
 
posted on February 19, 2003 03:01:29 PM new
Sonya,
Happening here too. I have 5 WBN's that just went out that were completed weeks or several days ago. I have 'Items to be Shipped' showing items that shipped already. Forget the ID numbers, this is a major developing problem in PSM. Please Advise.. what is going on.

 
 baylor45
 
posted on February 19, 2003 03:04:56 PM new
Me too..Both closed on 2/1.
(1) eBay item #2703813463,

(2) eBay item #2703813467

 
 DianaAW
 
posted on February 19, 2003 05:48:30 PM new
Hello,

Please see this thread for more information on this topic.

Best regards,

Diana

 
 
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