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 shibamarie
 
posted on March 6, 2003 01:28:25 PM new
I made changes in my Global Preferences as to payment methods, and to my eBay preferences to change my location, but my auctions that have been launched after I made and saved these changes are still showing the old settings.

All the auctions were launched using SMPro.

Am I doing something wrong?

 
 SonyaCS
 
posted on March 6, 2003 01:48:49 PM new
Hello,

When you make changes online and you are a Pro user, you need to make sure that you synchronize prior to creating any batch listings in pro. If you don't do that then auctions you are creating in pro will contain the old defaults. The batches you upload will not assume the new defaults online.

Regards,

Sonya
 
 shibamarie
 
posted on March 6, 2003 01:50:39 PM new
I have synchronized many times since I changed the preferences. I always synchronize when I add new photos, and it automatically syncronizes when I upload the batches.

 
 SonyaCS
 
posted on March 6, 2003 01:52:02 PM new
Hello,

Try synchronizing, then quitting and restarting the program -- I should have mentioned this before -- you do this in order to view the changes. If you do this now, do you see the changes you made?

Regards,

Sonya
 
 shibamarie
 
posted on March 7, 2003 08:23:29 AM new
If you look at my auctions, they still have The Big Apple in the location area. I changed that a long time ago in the eBay preferences. I also changed the payment methods a long time ago. I have synchronized many times and shut down the program many times and also rebooted my computer many times since I made those changes. Yet auctions are still coming up with the old preferences.

I will do a test auction to see if anything changes this time.

 
 shibamarie
 
posted on March 7, 2003 08:26:26 AM new
I just opened SMPro to see what the preferences were in there. They were never updated when I synched.

I just changed them in SMPro.

 
 shibamarie
 
posted on March 9, 2003 04:06:30 PM new
Just want to point out here that no matter how much I synched SMPro, the preferences within SMPro never updated to the ones on AuctionWatch, except for the global description which I changed in AW and which did change for items I previewed in SMPro.

My payment methods and my eBay location did not update in SMPro to match the ones online.

 
 rtogui
 
posted on March 10, 2003 03:29:34 AM new
Hello,

Please update your location preferences in SMPro, as well; you could do the same for payment preferences, if they are not already identical to those in My Account online. These SMPro changes will then synchronize to your online pages.

Thanks,

-Radu
Got Questions? Check out AuctionWatch's Customer Service center at http://www.auctionwatch.com/service/ !
 
 
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