posted on March 25, 2003 08:54:12 AM new
How do I get the EMAIL function in the action panel at customer management area to function. I want to highlight certain customers in my list and do a bulk email, but have tried every which way and can't get it to work. (ps: This has nothing to do with the new customer management tool offered - this is the section in the store/auction area).
Thanks.
posted on March 25, 2003 08:57:12 AM new
Hi Planejane,
You would need to select each customer you want to email, select "email" from the drop down, then click on Go to email them. The other option is to create a new customer folder and move those customers there, and then just email everyone in that group.
posted on March 25, 2003 04:50:23 PM new
Hi Sonya, I did select a name, pulled down email from menu and clicked "go", but there was no go - infact there was nothing. Am I supposed to import an email before doing this or should it take me to an area to create the email. (I think we've gone around this issue before, but it was never resolved.) I need to know if I'm not doing something correctly or if there's a glitch in the system.
