posted on March 30, 2003 06:11:43 AM new
I have an auction currently running on eBay, with two bids already (YAY!). My problem is that I omitted important information from the description. There is a chip - I pictured it but forgot to mention it in the description. How do I add to the description? Additionally, I use WebTV. Don't scoff - it usually works fine for me! Thanks for your help.
posted on March 30, 2003 10:21:56 AM new
Good morning earthmum,
Once an auction has been launched and is active, all editing must be done from the auction site itself. You should find an edit or revise option under seller services, which will allow you to either edit your auction or add to the description. Most auction sites will not allow you to make changes to the item description once there is a bid on the auction, but you should be able to add to the description.
If you need further assistance with editing your active auction, please contact the Customer Service department of the auction site. For future auctions, you should be sure to utilize the "preview" feature in Sales Manager in order to ensure that your description is correct before you launch the auction.