posted on June 24, 2003 09:06:20 PM new
Is there a way to go through Vendios checkout and see what our customers go through when checking out. Often they say they are having problems and believe it or not I have never actually seen the complete checkout procedure. This would help greatly in dealing with customers.
posted on June 25, 2003 08:21:52 AM new
Hi Immages,
In order to not change anything to your existing closed listings, and their associated checkout and PSM status, I will instruct you how to go through the entire checkout process using a fake store item.
First create a dummy store item. From SM panel, click on the My Store link, and create the item. Remember the name!
Go to your store, click on the Shop link, and locate the item create above. Click on AddToCart, then on the following page, click on Checkout.
Now you will see all the checkout process.
Marius
Got more Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service
[ edited by mgarbea on Jun 25, 2003 08:23 AM ]