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 local
 
posted on July 16, 2003 07:20:57 AM new
Please see my post in Ebay Outlook:
http://www.vendio.com/mesg/read.html?num=2&thread=519958

Ebay mistakenly ended all of my auctions, suspended my account & then reinstated me. The suspension was at 12:32 am (I was asleep). The reinstatement was at 2:17 AM - I was still asleep.

However, they are all listed in my Sales Manager as current auctions. Yet, I click on them, I get invalid ebay id.

Please credit all of my listing fees. Please tell me how I can relist these auctions, since there does not appear to be any data there to copy?

Thanks for your help in clearing up this mess.
___________

Now they have been moved to Closed, with no relist option!
[ edited by local on Jul 16, 2003 07:24 AM ]
 
 TaraCS
 
posted on July 16, 2003 08:09:15 AM new
Good morning local,

Go to the closed section of your Control Panel. You will then select which items you would like to relist. Then scroll down to the bottom and there is a relist button. You will then be brought to a relist page where you can edit the listings and/or launch.

Regarding the refund send an email to [email protected] and we can further discuss this. And if you have the email from ebay it would be great if you could forward that with your email.

Let us know if we can further assist you.

Regards,

Tara

Got Questions? Check out Vendio.com's Customer Service center at http://www.vendio.com/service
 
 local
 
posted on July 16, 2003 09:09:23 AM new
Thanks. I will do that. I have all of their emails.

 
 local
 
posted on July 16, 2003 07:10:12 PM new
Hi,
I just forwarded all of the emails sent to me by ebay & Safe Harbor.
Thanks for your help & please advise when my account has been credited.


 
 TaraCS
 
posted on July 17, 2003 09:32:49 AM new
Good morning local,

I have received your four emails. Which will need to be reviewed as listing fees are normally non-refundable. I will be back to you shortly via email.

Thanks,
Tara

Got Questions? Check out Vendio.com's Customer Service center at http://www.vendio.com/service
 
 
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