posted on September 8, 2003 11:30:31 PM new
Hi, can someone help me It is no fun to sell anymore because I can't get my Categories to up load on my listings from e-bay to Vendio listing page. I have 98 second edition and use DSL line. Can any one out there help me. I need this Categories thing to work. looking up #'s for categories just takes to long and I get a 87 error a lot.
posted on September 9, 2003 08:43:49 AM new
Hello,
The problem is most likely related to recent changes that eBay made to their category map. Every time eBay updates their category map, we must also update the map on our site. This means that the first time a user visits the category page after an update, we must fetch the new map. Since the category map is fairly large, the time to fetch this page the first time after a category update is noticeably longer than normal, and this looks like a blank page.
Note that the update process can take several minutes. Please allow time for the map to update before exiting the page. After the map has been updated, time to access the category page should return to normal.
Unfortunately, there are certain ISPs or proxy networks that may time out when fetching this large page. We are working to add some visual feedback to this page to help show when the update is occurring, and when potential network problems are present that may prevent the transfer of the map data.
