posted on September 10, 2003 11:17:50 AM new
I have to keep clicking cancel to start over.
This is a security issue since I have to stop my firewall and Virus protection features to upload new auctions.
Is there a server overload?
posted on September 10, 2003 11:24:42 AM new
Hello liveinjeans,
If you are clicking the cancel button and starting over, please check your online account to make sure that no listings have gotten through. You may end up with duplicate listings if you cancel/restart the synch process.
As far as why uploading is slow, is this something that just started? There is no server problem here, so there is most likely another issue - perhaps connectivity through your cable service, a modem issue, etc. Please try restarting your computer and see if that will help. Also, are you having trouble navigating our website, or other websites?
posted on September 10, 2003 01:27:49 PM new
I am not having trouble on any sites.
I am not duplicating the auctions.
If I cancel, it doesn't go through anyway.
It just uploads templates, pictures, then freezes up...just stops loading.
This happens every now and then but just more commonplace today for some reason.
I cannot be the only one this is happening to.
Thanks for your help though.
posted on September 10, 2003 04:16:27 PM new
When you try synching again, click the "details" button, and let us know where the synchronization halts. You can copy/paste the details here - this will help us figure out what the problem could be.
