posted on October 9, 2003 06:33:55 PM new
I am having a large amount of problems with PSM this evening. The system is not functioning properly, can't get the Invoice page to come up--keep getting "WEBSITE HAVING TECHNICAL DIFFICULTIES" message keeps coming up. Not receiving EON notices from VD. The system is not working properly.
posted on October 9, 2003 06:57:30 PM new
I click on the Invoice button, but nothing never comes up--the page never changes and I never see the invoice to print it. The keys are marked by Invoice, but I can not get the page to come up to print the invoice. I am not receiving the EOA winning bidder notification from VD. Please help, I need to print the invoice for shipping. PSM is acting extremely weird tonite.
posted on October 9, 2003 07:26:40 PM new
Christopher,
Thank you for your rapid response. YOU might be able to do invoices, BUT I can not get into my invoices or can I print any invoices. This just started this PM, I have done all this earlier today without any problem. There is definitely something wrong with the SYSTEM. I am not receiving any WBN from VD either. I manually sent one to see if it would come to me--Nuna, siltch, nothing. So, since you can get into my invoices without any probllems, I am to just forget that I have a problem???? Wrong, answer. VD is having some major technical problems, whether you think so or not. What do you suggest I do since I can not get into the invoices?? Have you print them and Email them to me??
posted on October 9, 2003 08:33:36 PM new
Christopher,
Just wanted to let you know that I logged out of VD and back in and the PSM is printing the invoices fine. Still not receiving WBN at the end of the auctions. I do not know if any of my customers are receiving them either. Thank you for your assistance. Very helpful.
Kind Regards,
Robert
posted on October 10, 2003 10:52:40 AM new
Hello Robert,
If you are not receiving WBNs, please check your mail filter and junk mail folder. There is a chance that your WBNs are being flagged as junk mail and automatically filtered if you are using AOL for email.
