posted on November 11, 2003 04:06:45 AM new
Cannot load images, been reported since yesterday.
WHY are you ignoring this?
We cannot use the EBAY promotion with this going on!!! PLEASE FIX IT!
COPY/PASTE:
Local and online preferences are identical.
Comparing local and online Standard images.
Number of successful listing uploads: 0.
Synchronization failed - Bad response from server
There is a problem with images synchronization.
Please check the sync log, visible after clicking the Details button, to see which image file halted the sync process, then go to www.Vendio.com and check the status of the image.
If its upload failed (which might be due to excessive size, invalid format, or corrupted data), please remove the image from the SMPro Image Bar. If this is not possible, use Windows Explorer to go to the "C:\PROGRAM FILES\VENDIO\images" folder on your hard disk, delete the file manually and restart SMPro.
posted on November 11, 2003 04:18:12 AM new
Tried to relist another item, DID NOT WORK!
This is now 10 items that I have not been able to relist on VENDIO!
This is getting OLD FOLKS!
posted on November 11, 2003 06:59:34 AM new
Hello liveinjeans,
I have just checked your online images, and there is nothing which could prevent SMPro from synchronizing properly.
Please try again, and let us know if you are still having trouble. If so, please check the end of the AMPro.log file for any indication on what is triggering the failures. If possible, copy here the last few lines from this file, so that we can investigate further.
posted on November 11, 2003 07:41:17 AM new
Let me know WHY I am still not able to relist some items, as others have stated is happening as well.
It's been almost FIVE weeks and no resolution!
posted on November 11, 2003 09:06:36 AM new
Hello liveinjeans,
I looked over the item ID "626476812" in your pending section. It seems that you are trying to relist item ID "3436810051", which was already relisted (directly at eBay's as item ID "3438009217", ended Nov-03 14:06:41). Perhaps while relisting directly at eBay, you entered eBay checkout information. The error message returned, (Failed in shipping and handling. You must enter a value for U.S. shipping and handling since you have indicated that you are entering shipping costs) is self-explanatory, and is related to eBay checkout information, which you did not provide while trying to relist through Vendio.
In such cases, please import (not track!) the listing before trying to relist it. As a result, the imported listing will contain all the checkout information you entered at eBay, so the relist will work.
Marius
Got more Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service
[ edited by mgarbea on Nov 11, 2003 09:11 AM ]
posted on November 11, 2003 09:14:50 AM new
There are NO numbers for me to refer to.
When it's pending there is no ID number to see/view.
I had to relist it once on Ebay due to this ongoing glitch.
I import ALL auctions.
So I am not clear on what you are exactly referring to.
Sorry.
I have not had this problem for over a year until very recently.
I suppose there is a problem on your end or Ebay's.
I keep getting conflicting answers.
