posted on November 11, 2003 08:04:17 PM new
HELP
My e-bay store sales are not importing into my sales manager- How do i get them to go there
I had about 5 of them sell this afternoon- One of them is in sales manager and the others are not-
posted on November 12, 2003 08:47:30 AM new
Hi Terry,
I see you have some eBay store sales in post sale. Are these the ones that didn't import when you wrote this post? If not, were they in Active Auctions prior to being sold?
posted on November 12, 2003 09:06:03 AM new
The auctions that you are referring to- that are in my customer manager- 1 of them is the only one that showeed up from the auctions that ended yesterday- The other ones are from several months ago-
I don't understand why only one of the auctions from yesterday will show up- I had one customer buy three things- only one of them showed up-
They were all in the Active auctions when I posted- They were all listed the same day- quite a long time ago- Have been in the e-bay store for a long time- They were in e-bay stores before Vendio supported e-bay stores, yet one of them appears in the post sale info and the others don't
posted on November 12, 2003 02:14:39 PM new
Hello,
What are the item ID numbers for those that are not showing up in post sale? When they were in Active Listings, did you use Import or Track to get them there?
posted on November 15, 2003 05:13:57 PM new
the # is 2324678234
This one was bought by a customer that also purchased two other items- Thye other two showed up but not this one- It did take a day or two for the second one to show up
another one is 2324676139 4 squares sizzix die
another one is
2324673801 seashell #2
I'm not sure how these were listed since it was a long time ago- I think it was before the program was supporting e-bay stores- but some of them imported and some of them didn't-
any suggestions-
I just love this program but it is confusing when everything doesn't show up in the post sale process-
posted on November 15, 2003 05:25:57 PM new
I have another example
auctions 2324461239 circles & # 2324676139 Squares are both e-bay store items bought by the same customer-
only item # 2324461239 is showing in the post sale -
posted on November 20, 2003 09:31:27 AM new
Hi Terry,
You may be able to track those items not showing up in post sale using Track Other Listings in Sales Manager. Unfortuantely, if items were not originally created in Vendio or tracked into your Vendio account while active by using the Import feature, you will not be able to do post sale on them.