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 lindajean
 
posted on November 17, 2003 09:09:50 AM new
I have been playing around with Vendio for a few months, and really like the site. I love the templates and have managed workarounds for the few things that don't work for me like the emails with checkout links.

But, one thing I cannot find a solution for is how to handle relists.

The way I understand it is:
An item ends without a bid it goes to closed view. If it had bids, then there is the information tags on the right.

But, when I relist it, it stays in the closed view rather than disappearing from there until I manually archive it. Is there anyway to manage this where an item will automatically archive or just disappear when relisted?

I relist everything about once every 6 weeks. But, I go through my closed view and pick and chose what I want to relist on any given day. With literally hundreds (I have 809 pending listings on the site I now use), how would I ever know what is still available if everything continues to show up in closed?

Am I making sense? I want only items that are closed to show up in closed. Once relisted, it should not be there anymore. To manually relist each one and then archive that one would take forever. The site I now use lets me go in and check off 100+ items, relist them, and they disappear from closed and go into open. Is there a setting I am missing or is this impossible here?

 
 ChristopherCS
 
posted on November 17, 2003 10:14:42 AM new
Hello,

At this time, there are no settings to change how these relist scenarios work.

Relist Auction: You can relist an auction that did not previously sell. Many auction venues will allow you to relist an item once without charging listing fees.

Relist (non-refundable) Auction: You can relist an auction that did not previously sell, even if it was itself a relist. This behaves like a relist, deleting the item that didn't sell from the your closed panel, but the auction venue most likely will charge for it.

Relaunch (Copy) Auction: You can relaunch a new auction by copying information from a previous auction that either sold or is very old and was deleted from the venue. Most auction venues will charge listing fees for relaunched auctions. The auction you are relaunching will be kept in the closed panel.

If you do any of the above actions on an item that was originally launched from inventory, it will be tracked in your inventory and various quantities there will be updated.


Regards,
Christopher
 
 lindajean
 
posted on November 17, 2003 10:26:47 AM new
I'm still confused.

You said:
Relist (non-refundable) Auction: You can relist an auction that did not previously sell, even if it was itself a relist.

This behaves like a relist, deleting the item that didn't sell from the your closed panel, but the auction venue most likely will charge for it.

What I need is for it to delete the item from my closed panel (which you said it does).

Why doesn't the relist (refundable) function delete it from my closed panel when I relist it as well?

I only sell one of a kind items so inventory has no use to me other than to track the item sold to customer on my invoice.

I went back in to check the closed view. There is only one option: relist.

It does not delete the item from closed panel. Why not? I didn't see anything that would let me relaunch or relist without refund. I would forego the refund on my relists if it would delete them from this panel.



[ edited by lindajean on Nov 17, 2003 10:30 AM ]
 
 ChristopherCS
 
posted on November 17, 2003 10:37:53 AM new
Hello,

Sorry for the confusion. You will click to relist the item, but on the next page where you choose to submit the relist, it will note one of the above three cases listed and react accordingly once relisted.

If it did not sell the first time around and you choose to relist, it will delete from the closed section. If it didn't sell the second time around and you click to relist it again, it will remain in your closed section - essentially because it wasn't a true relist, just a new listing with those exact same details.


Regards,
Christopher
 
 lindajean
 
posted on November 17, 2003 10:47:55 AM new
Thanks. I guess I didn't even look at my options on the second page. Just that it would start today and clicked relist.



 
 lindajean
 
posted on November 17, 2003 11:12:18 AM new
I did find out why I thought the item was not removed from closed view.

Once I relist, it goes to pending. While in pending, it is still in the unsold list.

Once it moves from pending to listed, it is deleted from unsold and closed. Which is what I wanted it to do so I am very happy!

Just toooooo impatient and a little wary about the switchover and learning everything new.

But, I love your site so that was the last real obstacle to changing it all over by the 1st of the year.

Thanks!

 
 wgonzales
 
posted on November 17, 2003 06:34:26 PM new
Hi lindajean
Just a suggestion that might make it easier to look at the items that didn't sell.
Instead of using the Closed view, I relist through the "items that didn't sell" folder in the Post Sale view.
Less items to look through, and I always know which ones are already set in pending because the counters reset to zero.
(It was months before I even noticed the counter trick!)
Regards,
Susan




 
 
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