posted on July 2, 2004 05:08:07 AM new
In the last three days I have launched listings immediately from Sales Manager, which show up on my active list. Those I have scheduled to be launch at a later time, do not show up. Any theories, please. Thanks
You have ten active auctions in your Active list. Are any of these ten the ones you scheduled? Please let us know. Keep in mind that when you schedule you must click the 'schedule' button because if you click on the Launch button, the item will launch right away -- regardless if you chose a date and time for launch.
posted on July 3, 2004 06:11:58 AM new
At the current time, my active list contains 5 listings. Though I actually have 7 on ebay, even the active list notes 'You have 7 active listings, showing 5 of 7'. The other two, that are in fact on ebay, were launched from the scheduler. All of the 5 showing in the active list were launched from the launch now button, when I completed my listing in sales manager.
I've looked into your account. Apparently some of the items from last night have closed. I see that you now have 5 listings showing in your Active listings page and 5 live listings on Ebay as well.
However, I think I know what the problem is. When you are on the Sales Manager "Control Panel" page, you need to click the "Active" link located in the left hand navigation panel. That will bring up all your active listings. It sounds like before you weren't clicking on the "Active" link and that is why you were only able to see 5 listings.
Please let me know if you have any other questions.
Thank you!
Bob
Vendio Customer Service
[ edited by BobCS on Jul 3, 2004 10:00 AM ]
