Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Can't relaunch an auction


<< previous topic post new topic post reply next topic >>
 dennysdenn
 
posted on July 20, 2004 01:00:54 PM new
When I try to relaunch an auction I receive the following error message:
Error 5113: Invalid child attribute value. (1388:23715)
The value for "Sub-Category" is invalid for the given value you have specified for "Category".
Note: this error may be related to the Item Specifics content you entered. Please review content in 'other' fields in the Item Specifics section for validity and number of characters.
I have played around with cxategories and item specifics and to no avail.
Any ideas? I had this problem with a few others but after I changed some item specifics they launched.
Dennis

 
 daaguirre1
 
posted on July 20, 2004 02:53:49 PM new
I'm getting the exact same message while trying to launch an auction... Something's up.

Deb

 
 SonyaCS
 
posted on July 20, 2004 05:02:18 PM new
Hi Dennis,

The error you are receiving means eBay has either added item specifics to the category you are listing in, or the item specifics set for the category you are listing your item in may have changed and eBay has not properly updated their API yet.

Here are some suggestions that might help:

1. Locate the Category section on the create listing page (underneath templates, above Features) and click on the Edit Category button. In some cases, after you do this, you will need to reselect your category starting with the Top Category -- but in most cases, hitting the Continue button will be sufficient. After selecting your category, you will be returned to the create listing page. Scroll down to the category selection area, where you should see some item specifics options. Fill them out, then save your listing and proceed with launch.

2. If the above directions do not help, try copying the pending item, then resetting the item specifics. If your item has a red "details" link instead of a "copy" link under the Action column, click the item title, then the blue Copy button at the top righthand side of the page. Note that after you do this, you will be editing the copy, not the original. This may resolve the problem, but note that if you are relisting, the copy will not be eligible for an insertion fee credit from eBay as it will be launched as a new listing.

3. If there is a custom attributes field you may be able to launch the item if you use one of eBay's pre-defined attributes rather than entering a custom value (such as in the case of 'size' - try using one of the pre-defined M, L, XL options instead of entering a size such as 10, 12, etc.) Once the listing is live, you should be able to revise it on eBay to reflect the custom value.

Daaguirre1 -- your issue is actually a bit different, I posted in your other thread so please check that one if you haven't done so already.

Regards,

Sonya
 
 daaguirre1
 
posted on July 20, 2004 05:04:31 PM new
Sonya ~

Just a quick note regarding this issue. Each time I try to preview or launch I get anywhere from one to three error messages. It changes every time.

Deb

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!