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 SuzyQ37
 
posted on August 28, 2004 07:04:39 AM new
Vendio people: Your custom templates section is practically unusable. At least, it's very counter-intuitive. I have some templates that show up when I'm listing an item. I want to get rid of some of them. I go to your templates area. Click on, say, "blank template," preview it fully, click on "delete." I am taken back to the First Page of the templates section AND that template is NOT deleted. Please walk me through this.

Next question: When I name and save a "sample" template in the list, I have the NEW name AND the old "Sample 1" still there.

I really want to choose some nice templates, clean up my template list on my listing page, and delete the ones I don't want. But I can't seem to do that!
[ edited by SuzyQ37 on Aug 28, 2004 07:24 AM ]
 
 SonyaCS
 
posted on August 28, 2004 12:32:47 PM new
Hello,

You shouldn't need to preview before you delete, so try just selecting it from the list and clicking the 'delete' button. Let me know if it doesn't delete and what the name of your template is, and I'll try to delete it from your list.

Regarding your next question, when you name and save a template it doesn't override the one you started it from.

Regards,

Sonya
 
 SuzyQ37
 
posted on August 28, 2004 03:56:45 PM new
Hi, Sonya! Thanks in advance for your help. I've tried to delete 7 of the templates and no dice. When I hit "delete," I'm taken way back to the Vendio services page with all the options. If you succeed, please let me know how you did it. I need to do this with my other account, too.

The ones I want to delete are:

Blank template
New sample #1
New sample #2
New sample #3
"Green"
"Blue"
"Tan"

 
 SonyaCS
 
posted on August 28, 2004 06:21:04 PM new
Hello,

Unfortunately these can't be deleted as they are defaults. I apologize for the inconvenience.

Regards,

Sonya
 
 Roadsmith
 
posted on August 28, 2004 06:36:05 PM new
[ edited by Roadsmith on Aug 28, 2004 06:37 PM ]
 
 Roadsmith
 
posted on August 28, 2004 06:38:00 PM new

[ edited by Roadsmith on Aug 28, 2004 06:45 PM ]
 
 
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