posted on September 17, 2004 07:40:38 PM new
I get this all the time from buyers. They mess up and they can't access the shopping cart and guess what neither can I. Here is the message, how am I supposed to respond? I don't have a link...I should, but don't.
XXXXXXXXXXXX
Hello:
I am sorry to cause trouble - In attempting to pay for this item, the
paypal website malfunctioned. I could not get back to the item in my
shopping cart.
Would you please send me another invoice with the link to paypal?
Thank you
XXXXXXX
item # 707698728
Beth
www.vintageads4u.com
[ edited by vintageads4u on Sep 17, 2004 07:41 PM ]
posted on September 18, 2004 11:17:25 AM new
Hi Beth,
There really isn't enough detail here for me to tell exactly what is going on. I might suggest suggesting people who have this problem another WBN from the post sale management page. This will simply try another checkout page with the combined orders, if you're preferences are set to combine.
Please let me know if you have any other questions.
posted on September 18, 2004 02:34:44 PM new
Sorry I was not clear and I suppose I should put this in the Stores Category. So I am going to post my problem over there.
Thank you!
Beth
www.vintageads4u.com
