posted on October 28, 2004 12:26:12 PM new
Here is an email I got -
You may request a refund for
each Watermark subscription line item by taking the following steps:
1. Go to My Account -> Online Statement. Locate the line item for the
charge, and highlight and copy the Ref ID number.
2. Open a separate browser window. Paste the below URL into the
browser's address bar. Note that this URL can be found on our site by
clicking the "Got questions about this statement?" link on your
statement, and scrolling to the "Does Vendio provide refunds?" section.
Paste the Ref ID from your statement into the form, enter the code
"ABD1004" and proceed to submit your refund request. We will be
handling refunds on a case-by-case basis, so please be as clear and
concise in detailing the problem as possible.
posted on October 28, 2004 02:35:32 PM new
Personally, I am going to leave things the way they are. At least I got VD to take the watermarking off. this is not the time to "take the time" to fool with this. I will re-evaluate after the holiday season.
