posted on November 9, 2004 08:31:50 AM new
I am concerned that the emails sent after the end of auction are taking way too long to be sent. I've noticed in the past several weeks that I am getting copies of the emails from my 7pm-ending auctions near midnight or after. I'm assuming that also means that my customers are getting them that late also. The number of buyers sending me those eBay invoice requests has increased, and I'm pretty sure it's due to the delay in the emails. I also notice that it is much shorter for my customers to get the emails after they use the Buy-it-Now option. I don't have any issues with those. But the major auction activity is very slow. Can something be done to improve this? And it has nothing to do with eBay sending out the end of auctions notice - I get those immediately.
Please let us know some item numbers where you noticed the WBNs going out later than normal. We will take a look at them to see if there was anything out of the ordinary concerning those auctions, that may have caused the delay.
posted on November 9, 2004 09:36:59 AM new
Hi, Sonya:
Well, look at just about every auction that ended last night at 7pm to 7:45pm. I turned my computer off after 11pm and got the copies in the morning when I turned it on.
