posted on November 21, 2005 07:53:57 PM new
Customer bought item #7197691984, went into the Vendio check-out, used a California address, which I have set to calculate sales tax, and NOTHING happened. He paid through paypal but sales tax was not included. Now I have to bother the customer when it should have been done in Vendio. Please look into this ASAP!!!!!!
posted on November 22, 2005 10:39:48 AM new
Sonya:
I list everything the same way - through Vendio. Nothing's changed, nothing's different. I don't use PRO. I launch everything the same way. This one just did not calculate the sales tax - pure and simple. Another flaw in the system.
posted on November 22, 2005 12:15:37 PM new
Hello,
When I checked the item, it did not have a sales tax profile applied -- it said "No Sales Tax" -- do you have others like this? The "No Sales Tax" is the reason that it did not carry over with the calculations.
posted on November 22, 2005 12:23:19 PM new
When you started the sales tax automatic calculation, I asked about making copies of old auctions and having to remember to click that option. You guys said you could do it on your end, so all the past auctions would include it. Up till now, I've had no problem. I will let you know if it comes up again. Maybe you can hit re-set and make sure that all my past auctions have the sales tax option applied. Thanks!
