posted on November 23, 2005 08:56:09 AM new
My buyer purchased item 5439314646 and claims that I emailed her via Vendio a "payment received" email. I show that I only received checkout from her, no payment and I never sent a payment received email. She said the email was from Vendio?? How did this happen?
posted on November 23, 2005 09:22:36 AM new
Have her forward a copy of the e-mail to you. Obviously, if she hasn't paid it doesn't make any difference what she says she got ... but the starting place would be to see what she says she got, right?
posted on November 23, 2005 10:58:34 AM new
Hello Eric,
Your customer has indicated she will pay by Money Order so she's either sending it to you by mail, or doing it via BidPay. I would also recommend what Sunnyjo suggested to see where it came from.
