posted on November 30, 2005 04:47:23 PM new
Hi, Part of my images from my auctions that are currently running on eBay have just disappeared along with a bunch of photos that I uploaded today to go with auctions that are going to start tonight. About 20 to 25 photos are completely missing from my Vendio image file and they were all there earlier this afternoon. Can you tell me what's up with that? Thank you, Susan
posted on November 30, 2005 06:11:37 PM new
Hi Sonya,
I ended the auctions of 3 items that were missing their images. They were #7728820889, #7728820958, and #7728820945. The photos were there earlier today and by tonight they were gone. I also had 5 auctions that I was getting ready to list and when I discovered the images were gone, I redid the photos and have already replaced them.
posted on December 1, 2005 06:02:31 PM new
Hi Susan,
The missing images do not exist in your account at all, and since they were in your listings and being actively viewed it would appear that they were deleted. It looks like your recycle bin was recently emptied (there are only 3 images in there, which were recycled on the 30th.) Is it possible that you or someone who has access to your account inadvertently deleted the images?
If you reupload the images with the same filename (case-sensitive) they will reappear in your listings automatically.