posted on December 11, 2005 05:16:51 PM new
i have realized the past 2 days that when an auction is paid with paypal and customer does not use the vendio checkout system the information will not be transferre to vendio, i have IPN on (in paypal) did anybody realized that? also is there a way to have the vendio system go back and check whatever has not been collected yet?
posted on December 12, 2005 09:37:52 AM new
Hello,
Can you provide us with an example to investigate? If you have the IPN set up, you should have the PayPal information populated over. Have you tried re-entering in the URL for the IPN on PayPal?
posted on December 12, 2005 10:30:07 AM new
This has been happening to us for the last 6 weeks or so as well.
How many examples do you need?
Below are just a few lots paid with paypal and not marked on our boxes as paid with paypal.
5643321339
5642927779
5642923318
Paul
posted on December 12, 2005 11:42:32 AM new
yes IPN is setup i checked it before putting this post, i will have to enter manualy the information because it will not pull it from paypal, and i can give you a few examples that i had to do manualy yesterday.....
order number
833347048
833347104
833347179
the above order numbers i had to manualy enter all the information in vendio.
posted on December 17, 2005 05:05:09 PM new
here are some auction numbers that was paid with paypal but did get tranfered into vendio, please check it out, this gets very frustating and i am just about to leave this.
posted on December 17, 2005 05:17:56 PM new
i have another purchase that was paid with an echeck through paypal, the payment cleared but the payment and the shipping info was never reecorded in vendio.