posted on February 24, 2006 07:38:02 PM new
I have an ebay store listing with an original quantity of 10 available items. My Vendio post-sale shows 6 sales but ebay shows two more sales on Feb 21 & 24 that do not show on Vendio. The item number is : 6595715625, If you click on "purchases" you can see the 8 listed there. Can you push them through so I can do post-sale on them and maybe try to figure out what happened? TIA
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posted on February 25, 2006 09:44:50 AM new
Hello neglus,
If this happens the best way to resolve it quickly is to go to "All Active", locate the item using the search, click the check-box next to the item, and click the Refresh button in Sales Manager. Generally this will trigger the closed items to split off within 10 - 15 minutes.