posted on November 6, 2002 05:08:48 PM new
Initially I signed up with C2it thinking this would be a great way to improve sales and save money----how wrong could I have been. Since August 7, 2002--I have been fighting with the company to get my money back.
C2it --THE COMPANY called me and informed me that they had withdrawn $2000 and sent my money to Australia. I immediately tried to call their customer service(if you can get through in 4 hours you are lucky). They said that I had performed this action.
I went to my bank NBC Bank (great bank). I filed a fraud petition and they faxed it to C2it bank that day. NBC floated my account,yet had billed me $58.00 in overdraft fees.
After over 3 months of calling---C2it--THE COMPANY has sent me two letter stating that they have refunded my money and all fees incurred. However the company still refuses to refund (pay or get in touch with NBC Bank) my overdraft charges caused by their actions. NBC Bank has faxed their company numerous times my bank account statementas proof of the charges.
After over 40 hours on the phone and extremely rude supervisors I was given the answer. "We can't do that--It was your fault to begin with." I am out $58.00 and months of trama in the process.
Don't be fooled by this company---as they say "we are not responsible for anything that happens to YOUR Account." Therefore you are NOT covered in any case of fraud. Great to know this now.
I hope I can help someone else from falling into my ongoing problem with this pitiful excuse for a company.
posted on November 7, 2002 06:26:08 AM new
you have to give us some background of this case-did you ever do business with someone in australia,is this a chargeback??
did someone hack into your account??
do you have any inkling who did it??
posted on November 7, 2002 08:40:51 AM new
---NOT A CHARGE BACK--
---NOT A HACKER--- MY SYSTEM HAS NORTON FIREWALLS, ETC. AND MUCH MORE VALUABLE MATERIAL THAT COULD HAVE BEEN STOLEN
---NEVER DEALT WITH BUYER IN AUSTRALIA EXCEPT THROUGH THE MAIL BY CHECK
--FROM WHAT I HAVE READ IN THE COMMUNITY FORUMS IT APPEARS THIS HAS HAPPENED TO OTHERS FOR THE SAME AMOUNT $2000
PERSONALLY I THINK A COMPANY MEMBER HAD TO DO THIS ACTION.
