dialin4dollars
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posted on February 4, 2001 08:23:28 PM new
There is a thread about this already but this was my first email stating I had already been paid by Paypal. I don't even have an account with Paypal. Don't know the first thing about it and don't care to. What will happen now? I won't send the item until my TOS is met. What will happen to the buyers money?
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brigette
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posted on February 4, 2001 08:29:27 PM new
try here for answers http://www.auctionwatch.com/mesg/read.html?num=2&thread=326427
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paypaldamon
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posted on February 5, 2001 04:11:43 PM new
Hi,
The sender can reverse the payment as long as you have not claimed it (it should view as "unclaimed" in their transaction log.
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stan41
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posted on February 5, 2001 04:53:18 PM new
I had the same thing happen to me. I emailed the buyer & told him to send me a check or money order. He did. I don't know or care what happened to the money he sent to paypal. It should be illegal for Paypal to accept payments for people who are not even signed up.
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paypaldamon
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posted on February 5, 2001 05:00:27 PM new
HI stan41,
The payment still belongs to the sender until it is claimed by the recipient. We are the processing agent, but the money still belongs to the sender. Many people get confused about this aspect and that is why the sender can cancel it if it has not been claimed. The money is yours when you claim it.
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ExecutiveGirl
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posted on February 5, 2001 05:20:55 PM new
PaypalDamon:
Question for you!
This has been brought up on another thread (Bidders don't read - PART 2). Please help answer this question.
I no longer have a Paypal account (closed it in November). I still get "You've got cash!" emails almost every day.
Now, when I closed out my account, I was told that I would not be able to open up another account, etc etc.
So if I'm unable to open up another account, WHY do I keep getting "You've got cash!" emails every day? I'm unable to claim the money (not that I want to) so why does Paypal allow payments to be sent to people who are - (according to Paypal's terms) - unable to open an account and claim their money??
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paypaldamon
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posted on February 5, 2001 05:23:38 PM new
Hi executivegirl,
Senders can send payments to any email address and that is why notifications would still come through. I am not sure why you were told you could not open another account though? As long as there were no issues you should be free and clear to open an account (even with the old email).
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ExecutiveGirl
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posted on February 5, 2001 05:27:23 PM new
PaypalDamon:
Here is what I just copied DIRECTLY from Paypal's website when you click on "close account":
Close Account
If you close your account you will not be able to reopen it or open another account. All unclaimed payments and pending money requests will be automatically canceled. A check for the balance of your account minus applicable fees will be sent to your street address.
As you can see, that clearly conflicts with what you just stated.
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ExecutiveGirl
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posted on February 5, 2001 06:30:49 PM new
PaypalDamon seems to have conveniently vanished...
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uaru
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posted on February 5, 2001 07:07:09 PM new
The dialog says you can't reopen your account or open a new one, but I have heard unconfirmed reports of customers reopening accounts. I guess it isn't etched in stone.
ExecutiveGirl, how can you view the 'close account' dialog if you don't have an account? I wasn't able to see the dialog unless I actually clicked on the 'close account' button which required me to be logged on to my account.
ExecutiveGirl I no longer have a Paypal account (closed it in November). I still get "You've got cash!" emails almost every day.
ExecutiveGirl Here is what I just copied DIRECTLY from Paypal's website when you click on "close account"
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ExecutiveGirl
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posted on February 5, 2001 07:45:05 PM new
Uaru: I was not checking with my account, I had logged in with someone else's account.
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jrb3
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posted on February 5, 2001 07:57:42 PM new
I HAD MY ACCOUNT SHUT DOWN BY PAYPAL
I just reopened one with same info and email.
A few days ago doesn't seem to be a problem.
JB
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ExecutiveGirl
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posted on February 5, 2001 08:11:56 PM new
So does that mean their warning on their website saying that if you close your account you will not be able to open another account - just a scare tactic to make you keep your account with them?
[ edited by ExecutiveGirl on Feb 6, 2001 03:06 AM ]
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paypaldamon
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posted on February 5, 2001 08:13:02 PM new
HI Executivegirl,
I am actually working on this issue. Thank you for your patience.
Regards,
Damon
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ExecutiveGirl
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posted on February 6, 2001 01:22:52 PM new
Just bringing this back to the top.. very interested in hearing what PaypalDamon comes up with...
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paypaldamon
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posted on February 6, 2001 04:17:04 PM new
Hi,
Many thanks for your patience. I had to do some interaction with various groups to get this addressed.
Here we go-
Users that have had an account with no reports of fraudulent activity and that are in good standing at the time of account closure may open another account as long as they abide by our Terms of Use and agree not to open multiple PERSONAL accounts. Users that have had reports of fraudulent activity or numerous scam reports will not be allowed to enter the system again."
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ExecutiveGirl
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posted on February 6, 2001 04:27:47 PM new
Damon:
Then don't you think what is said on Paypal's website is deceiving? People don't know that. They only know that when they go to "CLOSE ACCOUNT" that they are faced with the notice saying if they close their account that they will NOT be able to "re-open this account OR any other account".
Will this be fixed on Paypal's website?
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paypaldamon
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posted on February 6, 2001 04:29:28 PM new
Hi Executivegirl,
Yes, this is being corrected. Thank you for bringing this to my attention.
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