Home  >  Community  >  The eBay Outlook  >  HOW DO I GET A insertion fee refund


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 eastwest
 
posted on February 27, 2001 08:44:57 PM new
PLEASE HELP ME OUT I NEED TO DO AN INSERTION REFUND ON ABOUT 12 AUCTIONS TONIGHT

 
 sulyn1950
 
posted on February 27, 2001 09:23:04 PM new
I am not sure I am understanding your question. EBay does not refund insertion fees. They refund final value fees. If you listed items in error and immediately cancelled them, you probably can have them returned. You can contact [email protected] if you want. Maybe they can point you in the right direction.

 
 reddeer
 
posted on February 27, 2001 09:25:17 PM new
Go here:

http://pages.ebay.com//help/basics/select-support.html

Then click on billing,then click on the "email Customer Support" link, then you'll get an online form you have to fill out. They'll need all the auction numbers & the reason for the refund request. Which should be pretty obvious after todays SNAFU.

Hope that helps.

 
 reddeer
 
posted on February 27, 2001 09:26:28 PM new
sulynn

They will indeed refund insertion fees, some of the time.

 
 sulyn1950
 
posted on February 27, 2001 09:40:53 PM new
I wasn't even thinking about eastwest requesting return of insertion fees because of eBay's glitches!

I thought they just wanted their fee back!!!



 
 reddeer
 
posted on February 27, 2001 10:17:30 PM new
BTW - There's been no mention of insertion fee refunds by any reps, or by the post on the AB. So who knows???

 
 
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