auctionqueenie
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posted on February 28, 2001 07:23:05 AM new
Someone completely took over my ebay account. The only thing they haven't changed is my e-mail addy. They went through and won numerous auctions using my id and email addy, but my personal info and password is changed so I can't get in and stop them. I emailed ebay and got some form type response and they're trying to say I have to pay several hundred for all these auctions that I am NOT bidding on in the first place. Then ebay is wanting my info and credit card and I'm not giving it to them because I'm afraid they'll try to stiff me for all this stuff this person is bidding on. What to do??
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cyanide
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posted on February 28, 2001 07:37:41 AM new
wow!! can someone actually do that?
forget e-mailing Ebay. I would find their phone number to Ebay's corp. office and call them personally!!! This is extremely serious.
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sugar2912
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posted on February 28, 2001 07:42:15 AM new
While you're phoning eBay, you might want to double check any other financial type accounts you had on your computer. Sounds like you may have been hacked! Do you run a firewall?
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cyanide
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posted on February 28, 2001 07:58:30 AM new
There is another thread that just started called Ebay being hacked??? Could this be the culprit?
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RB
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posted on February 28, 2001 08:02:15 AM new
Makes me kinda glad that eBay banished me 
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rosiebud
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posted on February 28, 2001 08:02:40 AM new
Hello, but you can stop them. You stated that they did not change your email address.
Go to:
http://pages.ebay.com/services/registration/reqpass.html
and enter in your userID, this will then generate an email to be sent to the email address on record. This will then allow you to change your password.
As long as no one has ever changed your email address, you can make any change to that account that you want because you will always get the PW information sent to your email address.
I take it that you turned off your bid notice alerts and that you don't regularly check your "my ebay"?
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debbielennon
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posted on February 28, 2001 08:39:38 AM new
I thought that eBay sent out a notice when your contact info--especially your password was changed!
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auctionqueenie
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posted on February 28, 2001 10:35:16 AM new
I didn't receive notice when it was changed 
I just used the link to change my pw back. With all of the auctions won under my account, I'll get kicked off for sure because I'm not paying for these things. Some of it is crazy. They actually bid on tampons! WTH would buy tampons off the internet???????
I've been looking over my history, we're talking thousands of dollars. No way I can afford that. Ebay won't let me get out of it and said I had to honor bids that were placed with my account. This just isn't right.
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auctionqueenie
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posted on February 28, 2001 10:38:26 AM new
p.s.
ty rosiebud
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tomwiii
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posted on February 28, 2001 10:49:37 AM new
POLITE QUESTION: you seem to have a LARGE problem with FRAUD in your accounts?
You might want to step back & re-evaluate ALL your accounts!
I think you stated on another board (THE LITTLE SITE SECTION) that someone was gunning for you got got you kicked off Yahoo?
Do you see a pattern in your many PROBLEMS? 
[ edited by tomwiii on Feb 28, 2001 10:50 AM ]
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adrox
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posted on February 28, 2001 10:51:18 AM new
I hate to sound cold but most likely this was your own fault. If people have passwords like "auction" or "ebay" it wouldn't take anyone know knew what they were doing long to find it. Of course this is also eBay's fault as they allow people to use passwords like that (most university or work networks don't).
I would recommend that next time you use a more secure password with at most a word fragment and at least a couple letters or symbols. Also if you use the same password for everything, well don't! Most places like message boards (probably not AW) store unencrypted passwords and thus the admin or anyone who hacks into that can get your password which is in plain sight. I'd recommend you have an easy to remember password for useless stuff like message boards and one or two more for more important stuff. For things such as eBay, paypal or say your bank (if you do online banking) have a unique password for each which consists of a random sequence of letters, numbers and symbols. Write them down at home on paper until you remember them and then throw them out.
Also I'd recommend a personal firewall (ZoneAlarm @ www.zonealarm.com is free and excellent) so that no one will be able to hack you (especially important if you have more than one computer on a LAN).
I once had my home computer hacked and that was a wake up call. Now I'm a lot more aware of security issues.
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auctionqueenie
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posted on February 28, 2001 11:25:59 AM new
My password for everything is my middle name. I don't tell people what my middle name is very often. I do almost all of my auction purchases on yahoo and bidville, not ebay. There's just more to read about on the ebay forum versus yahoo, so it's more interesting.
tomwiii,
I've only had one problem with a seller stealing my money. Thank goodness. I'm very cautious who I deal with now. This seller is still ripping people off and has 16 bad seller marks recently from people saying they never got their stuff. Just how do you spot a thief before the negative feedback comes in though???
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auctionqueenie
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posted on February 28, 2001 11:31:04 AM new
hmmm I guess I'll try to come up with another pw any tips on how to use one that is easy to remember and hard to figure out?
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Meya
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posted on February 28, 2001 11:38:57 AM new
Your best bet is to use a combination of letters and numbers, and to not use the same one more than one place. Changing them periodically is recommended as well.
Using names is almost always a bad idea, as those who "crack" passwords use software that uses names and phrases first.
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uaru
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posted on February 28, 2001 12:35:27 PM new
My password for everything is my middle name.
Calling that a 'bad idea' is an understatement. You join a message board or an email service, or a auction site and give them your 'universal password'? I don't use the same password anywhere. Sure I have to write down my passwords and file them away, but I don't risk giving some fly-by night group or organization the password for everything.
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mikeylou
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posted on February 28, 2001 12:41:57 PM new
What you could do is pick a word and start substituting numbers for some letters. For example, using my account name, I could have m1keyl0u, or mik3ylou and so on and so forth.
-------------------
Time is an illusion perpetrated by the manufacturers of space.
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Capriole
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posted on February 28, 2001 12:41:59 PM new
Auctionqueenie,
I am sorry to hear this! Try timesensitive? Try to make your id a combo of numbers and letters and change cases.
good luck!!!!!!!!
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sparkz
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posted on February 28, 2001 12:47:49 PM new
Use the license number of a neighbors vehicle. Interweave the letters between upper and lower case. If you ever forget it, you can go peek in their garage and get it.
The light at the end of the tunnel will turn out to be an oncoming train.
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abacaxi
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posted on February 28, 2001 04:58:01 PM new
auctionqueenie -
here's an easy way to get easy rto remember and hard to crack passwords:
Pick two SHORT words: dog and house, for example. Pick words that ARE NOT EASILY ASSOCIATED WITH YOU!
stick them together with a non-alphabet character.
dog=house
Replace a couple of letters with a similar number or non-alphabet character;
d0gh0us3 (two zeros and a 3)
etc. I ran for years on one ISP with g0lf=ba11 even with a couple of dedicated pests trying to crack the account. The key ... I don't play golf.
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mikeselis
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posted on February 28, 2001 11:09:51 PM new
You really must be more careful with your password. When we were doing a project in one of my computer classes we studied computer security. The most common passwords are normally very obvious ones. And the first thing a hacker is going to do is try your name, children's name, spouse/ parents/sibling/relatives name, birthdays, pet's name. In fact the best password you can use is something like the first 3 letters of a former street you lived on, a number, and the first 3 letters of your first car. Anything that can be found in an unabridged dictionary is fair game for a hacker. In fact, I change passwords for some accounts as often as every 90 days. This amount of time is about how long a computer doing a brute force attack will take to find a password. In fact, at some companies they must change their passwords every 30 days. If that sounds annoying, just think about how it would feel like if you lost control of your email account and every other internet service that you have.
Of course if you want a really hard password, just take a look at the ingredents in any processed food, you are bound to find a word you cannot pronouce. Use it and add a few numbers to the end.
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thedarnbarn
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posted on March 1, 2001 04:18:32 AM new
I recently had a winning bidder contact me to say that he had never bid on my items, but received winning bidder notification from us and ebay. I asked him if it might have been his wife, or one of his kids, but he said he lived alone, divorced, kid is in college. I looked at his history and could see that he had never bid on simmilar items until recently and he claims to not be the one bidding. I suggested that he change his password. I also suggested that he contact all of the other sellers and let them know that someone had gotten into his account and was bidding on items. I did not hold him accountable for the auction, as any good seller should do. I contacted the 2nd bidder and offered the item to them, problem solved. I would think that if you explain you situation to the seller, most of them will understand. Last week this bidder contacted me to let me know that it was his son's college roomate that had gained access to his password (which was an easy one to guess - his sons name) and had done all of this. I may in the minority, but if someone contact me and explains that they are unable to complete the transaction for any reason, I just let it go, offer it to the next highest bidder, or re-list.
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valeriet
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posted on March 1, 2001 08:34:28 AM new
As long as the email address is still correct you can get the account back by clicking on the "Forgot your password?" link. Ebay will send you a new password by email so that you can log in, and then you can change it to something else.
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http://www.valeriet.com
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