Home  >  Community  >  The eBay Outlook  >  How Can This Seller Continue to Sell?


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 dixiebee
 
posted on October 27, 2001 06:00:55 AM new
619 total positives/528 unique
53 neutrals
87 total negatives/81 unique

Most negs and neutrals for selling fakes, mis-represented merchandise, broken merchandise, non-response to e-mails and slow or non-existant shipping. Sheesh!

 
 mrspock
 
posted on October 27, 2001 06:04:45 AM new
the real question is why do peaple continue to buy?

One of my favorite auctions a while back had a seller with -3 and a buyer with -2 .....a well matched pair
spock here...... TILL NOV 1 ANYWAY
Live long and Prosper


 
 wowwow85
 
posted on October 27, 2001 07:19:09 AM new
it is really none of your business.


 
 litlux
 
posted on October 27, 2001 08:08:51 AM new
Why can this seller continue to sell on ebay? Simple, it is their stupid rules. You see, it doesn't matter how often you rip off customers, as long as you have more positive feedback than negative.

Only when you get to a -4 negative rating will they finally naru you, so you can have 1,000 negs and 1,100 positives and you will show up as 100 with a star!

Remember that Latin phrase, "caveat emptor" ("buyer beware"? Well a typical bidder will see 100 positives and just assume the seller is ok without actually looking at the actual feedback comments. That is how they get away with it. Bad sellers depend on trusting buyers.

And despite the comment about this being none of your business, this is precisely the sort of seller that should be of great concern to all of us. Every one of those negs probably represents a potential buyer who will never return to ebay. Once burned, buyers usually avoid the source of the problem.

That is why I am so angry at ebay, they don't care that this sort of seller is allowed to continue operating. By letting ripoffs continue, ebay is hurting themselves as well. Unfortunately for both burned buyers and honest sellers, they are not very bright bulbs when it comes to this sort of thing.
[ edited by litlux on Oct 27, 2001 08:11 AM ]
 
 stormypetr
 
posted on October 27, 2001 08:11:48 AM new
I recently got burned on an auction and one of the other buyers was a -2. I wonder how he likes being on the other side of the fence. To get money back, both buyer and seller must have positive feedback at the time of purchase. Guess he is SOL.

 
 wowwow85
 
posted on October 27, 2001 08:29:58 AM new
ebay always ask us to look at the overrall rating of the seller,there are not too many who have 1100 positive and 1000 negative,i bet there is none !!
some buyers use feedback as a threat to extort from sellers,i am sure many here have experienced that.
some complaints are darn silly ,immature and bad taste.
it is not possible to please every one every day.


 
 wowwow85
 
posted on October 27, 2001 08:34:25 AM new
when i said none of your business- i mean that the author of this thread serves no purpose bringing this piece of info to this board,we dont know who this person is or how can he improve his business practice,it is just a piece of gossip!!
reminds me of some one who said i was jailed for shoplifting,but johnny my neighbor robbed a bank.

 
 wowwow85
 
posted on October 27, 2001 08:59:23 AM new
ebay does not have the resources to man every auction and investigate every complaint?
if it has to do so,it will be raising fees in no time,just think it could take days to call both parties,build a file and review the situation,how many people do they need to perform such task??
and i am not sure ebay can play king solomon,what did the seller really ship,did he ship or not?did the buyer receive anything,what did he say he received and what did he actually receive?
how can a third party judge by he said/she said ??should ebay send someone to buyer house and look at the merchandise,how does ebay know what he is looking at??
bad seller usually would not last long,an open market system is continuously cleansing the bad sellers,it cleanse the bad buyers too.
to be very candid,ebay is turning more and more of a clearing house among resellers,we sell to someone who wish to resell at a profit.
good dealers have second thoughts listing good merchandise on ebay without reserve,tide seems to be turning,they can get better prices at their land stores,which was not the case a few years ago.
yes,buyer beware should be seller beware too-read some of the posts on someone who lost money reselling traffic driving schemes,someone who lost big shipping fee.
someone who shipped and found out foreign check did not clear?
after reading more and more of these threads,there seems to be common that sellers are not tradtionally established sellers,they found something for sale and are eager to sell to those who want these items,overlooking the fact WHY ME??
They are willing to take higher risk-lets say instead of asking for a cashier check or wire transfer for the size of the transaction,they are willing to accept paypal payment or cc payment.
read the threads under buyer beware on why buyers sent money to romania,why sellers ship to russia??
why we buy used laptop from used car salesman,used sadlle,etc

 
 bookart
 
posted on October 27, 2001 09:09:57 AM new
None of our business?
Just gossip?

Get a clue! Anyone who routinely rips people off on Ebay IS our business, as it reflects on the entire community! Bad sellers (and yes, someone with just 8-10% negs IS a TERRIBLE seller) drive away potential customers for ALL of us.

Duh.



 
 jubilee333
 
posted on October 27, 2001 09:17:48 AM new
bookart - WELL SAID.

eBay really does need a new policy regarding this. Just having a -4 as a stipulation of a BAD customer or seller is ridiculous. It really should be a percentage...

But is there anything we can do to get them to listen? When you think about it, eBay only cares about stuff that affects their bottom line, and this clearly would since it drives away buyers... so maybe?

 
 NearTheSea
 
posted on October 27, 2001 09:27:37 AM new
ebay won't just go ahead and suspend a seller for excessive negative feedback (unless someone brings it to their attention, and even then, it depends, the seller might be making money for them) they mostly suspend them when a user is losing them money, when NPB's alerts are filed, and when credits have to be issued left and right. They don't like to be issuing a lot of credits back.


[email protected]
 
 wowwow85
 
posted on October 27, 2001 10:11:02 AM new
rip people off-traffic goes both ways,seller rips off buyer,buyer ripoff sellers.
ebay is a fleamarket,let the buyer beware,
seller should be aware too-extortion,harrassment,neg feedback,blackmail.
i dont believe ebay just acts on buyers when they turn deadbeats and ebay lose revenue.there are many sellers who were evicted ,ebay just does not publish a list every morning to tell the world.
dixiebee brought a piece of info she found on ebay,just like someone found a piece of interesting porno and pass to his friends.
i assume dixiebee track record is better.

 
 
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