sbushaw
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posted on November 8, 2001 06:18:58 AM new
eBay is limiting emails to sellers and buyers to 6 per day. Just saw this on the checkout board.
Sandy
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blairwitch
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posted on November 8, 2001 08:11:29 AM new
Oh gosh at first when you think it cant get any worse it does. Another nail in ebays coffin come November 20th. From the TAG newsletter:
ebaY now limits the number of emails a user can send through the ebaY
email system to six (6) per day. This appears to be limited by IP
address and not cookies or user IDs. This is interesting and has the
potential to become really bad. If ebaY limits the availability of the
buyers email address to the seller, and limits the ability to email the
seller, even through ebaY's system, then the only method to contact
that
buyer would be through Checkout. Is this where ebaY is headed? TAG
thinks this IS the time for sellers to Checkout - check out getting
your
own web page, check out Yahoo and other sites, and prepare yourself now
to be more independent of ebaY. Sellers must have options so they can
continue to trade freely online, person to person. One email limit
workaround for now, is to access ebaY through an anonymizer site such
as
SafeWeb.Com or Anonymizer.Com. That way ebaY might be able to limit
email access to your user ID, but not by IP so you can use other IDs
for
email.
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sandvet
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posted on November 8, 2001 08:24:17 AM new
Is eBay saying that they are limiting the emails you can send on their servers, 'ask a seller/member a question', to 6 a day?
I can see the benefit in that. I am constantly spammed by idiots using this feature.
Sounds like TAG is saying that eBay is limiting seller access to the buyers email for post sale communication.
That is something else entirely.
Has eBay posted anything concerning this? I didn't see anything about it on the annoucement board.
Sandvet
[ edited by sandvet on Nov 8, 2001 08:26 AM ]
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sbushaw
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posted on November 8, 2001 08:26:29 AM new
blairwitch,
What is coming next ? Who knows but my guess is that with all the new changes at eBay making it more difficult to carry on a tranasction between seller and buyer and people will eventually get tired of it all and leave and this is eBay's way of getting rid of the small sellers.I don't list at all on eBay anymore. Instead of adding all the new things, they should concentrate on making things better especially with the way the econonmy is right now.They need to take a lesson from Yahoo and learn to treat their sellers better that would benefit all.
Sandy
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sbushaw
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posted on November 8, 2001 08:30:28 AM new
sandvet,
Sounds that way to me too unless I read that wrong. It is eBay's way of taking complete control where they have no right to do so. They don't even follow their own rules outlined in their user agreements.
As far as I am concerned eBay is not a venue anymore it is a retail mall.
Sandy
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sandvet
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posted on November 8, 2001 08:42:59 AM new
When exactly does this go into effect?
I have access to the email addresses of all the high bidders, even in my open auctions.
Doesn't make sense to me. Plus, I can't find a thing about it that doesn't originate from TAG.
Sandvet
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zymo
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posted on November 8, 2001 08:53:22 AM new
you can send 100 emails a day with a FB rating of 10 ....
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mildreds
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posted on November 8, 2001 08:53:49 AM new
This is completely insane. How in the world we are living in right now after Sept 11, Ebay can think that limiting contact between sellers and buyers will increase their business just boggles my mind.
Buyers and SEllers are sending payment and packages to complete strangers. I want to know as much as possible about the seller I am about to buy something from.
One more nail in the small sellerand buyer coffin. Sellers and buyers can not continue to try and run a business with Ebay changing the rules and gameplan weekly.
But we must remember Ebay has the numbers of where their most revenue comes from, we don't so if they want to be a site of thousand dollar transactions only so be it.
Will be very interesting to see where this ends up in 3 years.
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sandvet
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posted on November 8, 2001 09:08:31 AM new
Please take a moment to read this very carefully.
"If ebaY limits the availability of the buyers email address to the seller, and limits the ability to email the seller, even through ebaY's system, then the only method to contact that buyer would be through Checkout."
This starts with an if and ends with a presumption.
I emailed tag for more info but the email bounced.
----- The following addresses had permanent fatal errors -----
<[email protected]>
(reason: 553 <[email protected]>... No such user here)
Sandvet
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sbushaw
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posted on November 8, 2001 09:09:02 AM new
I first saw it on the eBay "checkout" board and I did receive the email from Auctionguild (tag)
You probably won't see it on the eBay annoucnements. They didn't announce that "checkout" was coming either.
If you go to the message boards at eBay you will probably find the thread where I saw it.
Sandy
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sandvet
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posted on November 8, 2001 09:18:46 AM new
Sandy,
I received the email this morning too and I enjoy reading TAG as much as the next person but...I can't find anything to back up the presumption that we will no longer have access to our buyers email addresses.
I received an email from eBay in September annoucing Checkout and it was announced on The eBay Marketing Announcements Board.
Sandvet
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sbushaw
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posted on November 8, 2001 09:21:08 AM new
UPDATE on email limits. [email protected] just posted that the 6 a day is false. It is in the 100's like the poster above said. I wonder where auctionguild got their info.
ARRRGGGHH !
Sandy
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ok4leather
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posted on November 8, 2001 09:33:35 AM new
I just read the same post by Jerry on the Checkout forum at ebay - Sombody told a whopper at TAG - Theres plenty of good reasons to get miffed at ebay without making stuff up. "Im going to be moving over to the Hoo"
Ed
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sbushaw
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posted on November 8, 2001 09:41:37 AM new
Sandvet,
I watch the announcements boards constantly and I did not see that and I didn't receive an email about checkout either, so did they just send it to a few people, makes me wonder. It doesn't really matter to me I just know that I don't like their new changes.
I didn't mean to try to steer anyone astray here. I guess I shouldn't believe everything I read without trying to check it out first but the trust I had once in eBay is gone so therefore I really thought that email limit was another one of their never ending changes they keep imposing on everyone.
Thanks everyone for trying to help sort this out. Your help is appreciated.
Sandy
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sandvet
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posted on November 8, 2001 11:06:59 AM new
Well, I know I didn't get a special mailing. LOL! Check your email preferences in My eBay. If you don't have a check next to Special Promotions, Offers and Events that would explain it. I'm reasonably sure Checkout fell under this email preference. Most of these emails are crap but occasionally it's a new feature or something of actual interest.
I don't like the new changes either but they haven't really effected me in a bad way. I accept Billpoint and have a set amount for shipping so all is well, for now.
About the other...
Some of the things I read in TAG seem a little far fetched but I also have serious doubts about [email protected].
This whole thing reminds me of when the moderators here were denying rumors of AW charging fees only two days before they annouced they would be charging fees.
Only time will tell, or the next TAGNOTES, we'll just wait and see.
Sandvet
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gr8ful2bhere
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posted on November 8, 2001 05:01:58 PM new
You might want to check this thread for more accurate information - TAG notes is working toward creating another urban legend ...
click here
[ edited by gr8ful2bhere on Nov 8, 2001 05:04 PM ]
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jimtaxi
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posted on November 8, 2001 09:31:28 PM new
ebay's Half.com does not allow emails between sellers & buyers does it? Difficult to make a side or outside-of-ebay deal there. eBay may go to an email setup like classmates.com. On classmates the registered and paying classmates can send emails to any classmate only via classmates own email system. If the classmate you wrote to wants to write back it comes to your email and not through classmates. No email address is given out the first time a member writes another member. ebay could also use a question and answer layout that all can see on the auction item itself. These scenarios can take the opprotunity of the seller or buyers to conduct a transaction on their own away or it least make them a pain.
Meg needs more money!
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ecomputeremporium
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posted on November 8, 2001 10:57:37 PM new
I wish that were true. I have been requesting this for some time. There is a guy that has hundreds of Ebay ID's and a program that uses them to send messages to all of my bidders after an auction is over to sell them the same thing for much cheaper. Of course this would not help since he has so many ID's he could just use 1 ID per 6 people. There is no good reason for an Ebay user to send a message to another EBay user that they do not have an auction relationship with. I can send a message to anybody on Ebay if I know their user ID. If I have hundreds of Ebay user ID's I can get a program that will send spam to anybody I want with impunity. Ebay will do nothing about it. I have tried. They will canel the ID's eventually but I can just creat more. Or in this guys case I think he created hundreds of them before the cc rule.
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sbushaw
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posted on November 9, 2001 07:57:38 AM new
There is an update on the checkout board at eBay about the email limits.
Sandy
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sandvet
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posted on November 9, 2001 08:49:25 AM new
Hi Sandy,
Could you post a link to the update?
Sandvet
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sbushaw
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posted on November 9, 2001 09:01:38 AM new
Hi Sandvet,
I don't know how to put in html but here is the post http://forums.ebay.com/[email protected]^[email protected]
Topic: Limiting Emails Part 2 Pursglove Says it is true
If you go the checkout board click on "more" and on the next page you should be able to find it.
Sandy
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ok4leather
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posted on November 9, 2001 09:11:13 AM new
Good GOREY - what a crazy mess ! ebay is messin up bigtime ! They posted the email limit info on their marketing announcment board - They just flat out lied yesterday - theres no way to hide it - I read Jerrys posts and took it at face value - Wow they got caught with their hands in the cookie jar. "What to do now"
I guess Tag wasnt off the mark after all. 
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sbushaw
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posted on November 9, 2001 09:34:22 AM new
Yes they are messing up big time and not only that I just received the eBay Newsflash from eBay in my email wanting sellers to list their auctions for the holidays and promoting their eBay payment system.
On another checkout thread a poster says "eBay is Winning"
I haven't listed at eBay for almost three weeks because I knew there would be problems with the checkout feature. There are glitches all over the place since this feature started and I am glad I didn't get caught up in it.
I am listing at Yahoo but haven't been too successful but I will give it a chance and if that doesn't work I will have to have a website eventually.
This is all so sad what has happened at eBay.
Sandy
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RB
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posted on November 9, 2001 09:49:31 AM new
How in the world ...
Depends on which world you are talking about.
In the eBay world, they can do anything they want to their members, and from the numbers, the majority of their members don't mind the abuse.
In the real world, you have a choice.
The only way buyers and sellers will be able to make their point with eBay is to stop using the venue. Until then, talking the talk is not going to result in any changes.
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sandvet
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posted on November 9, 2001 12:19:19 PM new
As a buyer, I usually just don't bid if the description leaves anything to the imagination. Occasionally, I'll send an inquiry about shipping but I have never sent 100 ask a seller a question emails in one day.
As a seller, I have never received 100 ask a seller a question emails in one day. If I ever do then I will certainly rethink my descriptions.
So, basically, this policy, whether new or in place for 6 - 9 months, has no effect on how I do business on eBay.
IF eBay ever starts limiting my access to buyers email addresses for post sale communication, I'll probably just quit selling on eBay altogether.
BTW, A special thanks to, gr8ful2bhere, for directing us all to "more accurate information".
Sandvet
[ edited by sandvet on Nov 9, 2001 12:20 PM ]
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blairwitch
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posted on November 9, 2001 01:52:01 PM new
SO ebay did LIE? what a bunch of lowlifes. Americans need to so what the japanese did and use yahoo. eBay has been trampled by yahoo over there, so they know all our problems with ebay here in the USA lol. I will be listing on the 20th, and while I dont expect overnight success, it will be nice to see yahoo grow again. Even the big boys are jumping from ebay due to checkout.
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mikeyboy21
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posted on November 9, 2001 05:00:48 PM new
Here is what Ebay really says about the 6 emails per dayIn order to improve the protection of eBay users from unwanted email, we recently changed the limit on the use of the "Contact an eBay Member" function. This function is used by members to contact other members when not involved in a transaction; for example, a member on a discussion board may wish to contact another member on the board via email and can use this function to send the user an email message.
Users with a positive feedback rating may currently send up to 100 "Contact an eBay Member" messages per day. Users with zero or negative feedback ratings may send up to five "Contact an eBay Member" messages per day.
These limits only apply to "Contact an eBay Member" and do not apply to Ask Seller a Question or to transactional communication between buyers and sellers.
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