posted on November 8, 2001 07:16:40 AM new
I had an auction end last night and received an email this morning saying:
sorry , I'm new at this and decided that I can get the XXXXX at a cheaper rate. It's a shame that people buy new toys and sell them to the higher bidder to make a profit. Too bad for those people who fall for it.
There are some products out on Ebay that you can get great deals for.
I should of checked out the price first before bidding on it; I working
on my compulsiveness.
Have a great day!
Excuse me for actually trying to make a profit!
This is a newbie registered yesterday. Place 3 separate bids over 12 hours before auction ended. I really don't want to fool with them but am not sure how to respond. !
posted on November 8, 2001 07:40:45 AM new
Why not send them a gentle reminder that they do have an obligation to complete the deal they made, and that they could have done some price research before they placed the bid. Remind them that there is no such thing as a "cooling off" period on eBay. You may want to include a link to the listing and make reference to the part where it states that the bid is binding.
If that doesn't prompt a payment, post a "non paying bidder" on their feedback, then do the NPB thing to get your fees back. That, by the way, takes months and months and months and ...
You'll probably get a neg in retaliation. This "buyer" needs to know right from the starting gate that this is bad bidding.
posted on November 8, 2001 07:41:55 AM new
At the very least, I would remind them that their bid is legally binding. In this situation, it probably won't do much good though. I usually include a link to eBay's Non-Paying Bidder Program so they can educate themselves a bit. Rarely, but on occasion, I do get a reply with something like 'I had no idea' and they actaully pay.
So, file the NPB and FVF and relist.
Or file NPB reason: mutual agreement and let them off the hook without a warning. That would not be my choice but if the fees associate with this transaction are really high, it's the fastest way to get credit.
I think some items just naturally attract deadbeats.I recently made a change in my product line and have not had a single NPB since.
posted on November 8, 2001 07:48:32 AM new
I think I was typing my post at the same time RB was posting...
Don't drag your feet filing the the NPB waiting for them to pay you. Especially since they told you right up front that they are not.
The NPB process only takes 17 days from auction close.
You must wait 7 days before filing NPB and another 10 days before filing for FVF.
Sometimes it does seem like months and months though. LOL!
edited to add: If you file NPB reason: mutual agreement, you will get your fees back right then, on day 7. BUT the deadbeat won't get an actual warning from eBay placed on their record. 3 warnings and they will be permentaly suspended.
Sandvet
[ edited by sandvet on Nov 8, 2001 07:52 AM ]
posted on November 8, 2001 08:02:31 AM new
I would not waste my time responding because you cant force them to pay. Remember that 13 year old kid lol? I used to sell action figures and it was deadbeat hell. I would simply file for the fees, and neg them. From the sound of this deadbeat he will be kicked off real soon.
posted on November 8, 2001 09:07:54 AM new
REminds of a sign I saw in a Flea market both I dont rmeber the exact wording but it went something like this:
IF YOU FIND THE IDENTICAL ITEM AT A LOWER PRICE ELSEWHERE
PLEASE LET US KNOW AND WE WILL BE GLAD TO ADMIT TO IT
NO REFUNDS !!!!
I really thought it was great. we would occasionaly get someone trying to return a item becouse they bought one cheaper somewhere else...my response always was..."well now you own two " have a nice day.
posted on November 8, 2001 09:31:32 AM new
I agree with most of the posts, however, I would NOT use the reason for NPB as: mutual agreement
This is a clearly buyer's remorse - tough cookies! My reason would be: Buyer didn't pay for item (or something like that).
SAVE YOUR EMAILS from them. File for your FVF 10 days after your NPB filing. Wait as close till the 89th day after the auction ends, and if they haven't already been NARU'd - NEG 'EM!
posted on November 8, 2001 10:14:18 AM newWait as close till the 89th day after the auction ends, and if they haven't already been NARU'd - NEG 'EM!
If the seller has resolved him/herself to the fact that the buyer is not going to complete their obligation (forget the "legally binding" nonsense in this discussion because it isn't), then the buyer should be negged now. Why provide an opportunity for this buyer to go unchallenged for the next 89 days ...
posted on November 8, 2001 10:36:54 AM new
sandvet -
Thanks for the clarification, I misunderstood you.
behead - Since when did they change that? Have been spending the last week or more in the Checkout board and haven't visited the FB board in a while. Guess I should mosey on over there. Been expecting an increase in posts in the FB board since Checkout started - FB's should be starting to post around now.
posted on November 8, 2001 11:25:29 AM new
I would send them an email reminding them about the binding contract, thing, and then explaining how ebay works with the 3 strikes your out, along with a link to where ebay explains it. Maybe they didn't read all the rules and don't know/understand. Since they did just register, I would at least ensure that they are making an "informed decision".
posted on November 8, 2001 11:29:06 AM new
Since she has already 'fessed up that she doesn't plan to follow through.... please, for all the sellers who come after you, please, file for FVF credit. Remember, its a two-step process, you must do both parts. As soon as she received two more, besides yours, she will be removed. We sellers will thank you.
