posted on January 2, 2002 01:51:34 PM new
You can call me dumb, but I like auctionwatch. I use 2 computers to do my work on auctions, and by using auctionwatch, I can work at either computer and I have my inventory and everything online and ready to use. Only problem is that I run a mac at work, and Auctionwatch is VERY VERY slow on mac's
posted on January 2, 2002 04:07:31 PM new
I absolutely like AW - and I don't even use the post auction options. Right now, I only use them for image hosting and launching auctions, but feel it is worth the money just for that.
I would really like to learn the options, but haven't mastered them yet.
Are there any places on AW to tutor on these features?
posted on January 2, 2002 04:57:31 PM new
nnt - there is a bunch of info under the customer service tab. I use the post auction management and like it alot. No need to manually notify customers. It's great.
Didn't mean to make it sound like I don't like to notify my customers because I do have good email communications with them. What I meant was that they will instantly get your EOA notice, even if you aren't home. Works for me.
B'
Angels 'n Stuff
[ edited by bestattic on Jan 2, 2002 04:59 PM ]
posted on January 2, 2002 11:08:25 PM new
I am not the most eloquent writer so I will leave it to other sellers to provide the specific wording.
> Do you ask them to send their info and then you state shipping charges?
If you use USPS, items under 5 lbs. can be quoted in the auction description for any location in the United States. If your items are heavier, I have seen some sellers state that shipping will be UPS/FedEx rate from [your zip code] plus $x.xx handling fee. International is little more tricky as there are multiple zones with varying prices for each zone. I ask buyers to ask about shipping prices before bidding. When I reply, I include a link to their auction to make bidding more convenient.
posted on January 3, 2002 10:26:08 AM new
I strongly recommend that you keep everything about your auctions as simple as possible. Once people start thinking "business", they are inclined to complicate stuff which increases overhead and has little or no business value. This doesn't work out too well if any of it gets passed on to the customer. 99% of the time, the only thing a bidder wants to know is how to pay for something and even that should be easy.
The acid test is to ask yourself if something improves your business in a tangible way: more or better sales, faster delivery or other time saved, or greater customer satisfaction. If it doesn't, skip it.
IMHO, services need to offer you something more than you can do for yourself with a couple of hours of research. Convenience doesn't cut it; saving hours of time each week might if you can list and sell more in that time period.
