Home  >  Community  >  The eBay Outlook  >  ebay outage and winning bids help!!!


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 hair2dye4
 
posted on April 8, 2002 10:10:46 PM new
Well, here is a message from a bidder, this auction should have had lots of bids, but with all the problems on e-bay and closing on monday, well read this,


( I didnt think I won this auction btw. My ebay told me it had closed, and I was outbid. lol I'm really glad I did get it though! My daughter will look super cute in those clothes)

So what do I do? writing e-bay but sounds like there were other bidders?
Any one have this happen?


 
 hair2dye4
 
posted on April 8, 2002 11:51:41 PM new
Here is e-bay's response.

Thank you for writing back about clarification on your auction's winning
bidder.

As you have been explained previously there are some auctions that had
previous bids on the auction and then those bids disappeared.

At this time we ask that sellers wait to complete transactions until we
are able to resolve this situation fully. Because these problems
resulted in very specific issues for different groups of members, we
will be sending emails over the next few days to affected members,
detailing their particular issue and the corrective measures being
taken.

As you can imagine, there are several different situations that will
need to be addressed such as auctions ending at the wrong time, not
being extended, not showing the correct bids and the extended times
granted not working correctly. We want to make sure these issues are
correctly addressed, and not given any remedies that may cause further
problems, so please be patient. When dealing with any trading partners
affected with this outage, please feel free to forward this email to
them, and explain that you are waiting on eBay's solution to your
particular situation before proceeding.

In the meantime, please watch the announcement board, and ask your
trading partner to do the same, for further developments in this very
unusual situation. You can see updated information about this
situation at this announcement board link:

http://www2.ebay.com/aw/announce.shtml

Thank you for your patience at this time.

Regards,

Adrienne B.
eBay Customer Support
______________________________
eBay
Your Personal Trading Community (tm)


 
 
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