Home  >  Community  >  The eBay Outlook  >  eBay changes relisting policy/charges


<< previous topic post new topic post reply next topic >>
 zathras11
 
posted on July 3, 2002 08:09:54 PM new
A few months ago, just to try it out, I
opened an eBay storefront. My thinking was
that I would put lower priced items (to
save on listing fees) and things that had
failed to sell at auction in there (since I
had already done the descriptions and
pictures). So far, I've made some sales,
and I was going to give it a few more months
before deciding whether I should keep it.

Up until now, when I listed an item at
auction and it didn't sell (the first time)
I could relist it as an auction OR list
it to my storefront. In BOTH cases, the
eBay system would state that my listing
fee ($0.30 auction, or $0.05 store) would
be refunded if the item sold that (2nd) time.

While I do now (finally) use a bulk loader
for submitting auctions, I still do relists
by hand, one at a time. Then along came
version 2.0 of eBay's selling form. Now, it
no longer states that when moving items to
the storefront.

When I went to do my relists, and move some
items to my storefront yesterday (for the
first time using 2.0, which is now mandatory)
the verify/submit page said no refund was
possible. I clicked LiveHelp (which I had
used earlier in the day for the first time
to successfully solve a problem) and the
person I dealt with this time, while polite,
informed me that a quick e-mail they sent
to billing received a reply saying that what
I said had NEVER been the case! Excuse me!
While I don't have a printout of the page,
and I'm not about to search through old
eBay invoices, I am positive that it DID
used to say what I stated. I think I can
remember something that happened as
recently as a week ago!

Can anyone else confirm that the old form
allowed for a refund under the conditions
that I stated? Thank you.


Z
(who will be cancelling his storefront...)


---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
 
 zathras11
 
posted on July 6, 2002 12:21:53 AM new
Come on, someone has to be able to answer
this question/verify what I've stated...


Z


---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
 
 baylor45
 
posted on July 6, 2002 06:09:55 AM new
Sorry Z...tried a storefront while they were free, became tired of all the problems and moved it here...which has been relatively problem free and satisfactory. Good luck!

 
 zathras11
 
posted on July 8, 2002 04:08:03 PM new
I appreciate that, but it doesn't answer
my question.

Come on people, someone has to know the
answer to this. I remember them refunding
on a relist as I stated above, but they
deny it. Someone???


Z


---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
 
 jimtaxi
 
posted on July 8, 2002 05:03:58 PM new
2.0 isn't mandatory yet for regular auctions, just the default. There is a little clickable line that says you can still use the old form. I'm like the guys on the Titanic, I'm hanging on to the old form till the ship goes under water.

I know nothing about ebay stores.

 
 zathras11
 
posted on July 13, 2002 04:30:56 AM new
Boy, it would help if the replies I've
received had ANYTHING to do with what I
was asking. Too bad. This is the first
time this forum has failed me.

I went ahead an cancelled my eBay storefront
this morning. They know they changed their
policy. I know they changed their policy.
They just won't admit that they did it.
Too bad for them.


Z


---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
 
 rampaged
 
posted on July 13, 2002 06:23:49 AM new
zathras11

I think you are mistaken. I believe that this was for regular auctions only and not for stores. When the number of days you list for in a store runs out you can list the same item again, but it's not considered a relist.

You may find out more information at this link: http://pages.ebay.com/storefronts/pricing.html where it says: The fees vary based on the duration of your listing.

You may find a better answer by going to one of the live eBay chat boards and asking.

Sorrr I can't be of more help.
"Being critical and judgmental requires little effort, what
requires
effort
is tolerance and compassion. Far too many take the easy path of
criticism."
--- Author Unknown
 
 rampaged
 
posted on July 13, 2002 06:25:22 AM new
http://pages.ebay.com/storefronts/pricing.html
"Being critical and judgmental requires little effort, what
requires
effort
is tolerance and compassion. Far too many take the easy path of
criticism."
--- Author Unknown
 
 rampaged
 
posted on July 13, 2002 06:38:47 AM new
This is a link to the eBay Stores Chat Board. Maybe the answer can be obtained there.

http://forums.ebay.com/dws?14@[email protected]
 
 fluffythewondercat
 
posted on July 13, 2002 06:59:31 AM new
[i]"Being critical and judgmental requires little effort, what requires
effort is tolerance and compassion. Far too many take the easy path of criticism." [/i]

"Keep an open mind, but not so open that your brains fall out."

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!