posted on September 5, 2002 04:17:08 PM new
Some people are just too dense. After recieving TWO WBN emails, this guy emails me stating "I have the money order ready to go, still waiting for an address to send it to".
I was tempted to flame him outright in my responce email. Controlled my temper though, and sent the address. Anybody every neg a bidder for failing to do checkout, even though the auction TOS stated clearly that they agree to do so by bidding?
posted on September 5, 2002 05:36:33 PM new
eagleedc,
Just because you sent 2 WBN, doesn't mean that the bidder received them. A lot of e-mail accounts are set up to automatically filter out spam, and some e-mail servers block e-mails before they even get to the bidders account. The best way I've found to handle this is to use multiple e-mail accounts to send my WBN. If a bidder contacts me after my first WBN has been sent and asks me for the information to complete the deal, I send the message again from an alternate e-mail account with an explanation of why I'm using a different e-mail address. 99% of the time, the bidder responds to my e-mail and says they never got the first message, but now that they have the information they'll send the payment right out. You just have to realize that e-mail systems certainly are far from having a perfect delivery rate.
posted on September 5, 2002 05:40:05 PM new
I do Ebay for fun. I am glad that I don't have to depend on it for a living. Yes I do get most of the exaspirations mentioned here but I have come to expect that as life on Ebay.
I try to be patient with this type of situation because it may not always be stupidity. I have never used check out and as a seller I hate it. If a seller asked me to use it I probably would figure out how but I find it to be confusing. Maybe I'm stupid.
I sent three End of Auction notices to a buyer last week and kept getting that same
" I have your payment ready if you would just send me your address"
Finely I used my Juno acount to send the notice and he responded right back. Some email servers don't get through to certain servers for many reasons, so that can explain some of this apparent stupidity. It's a jungle our there in espace.
Just my 1.5 cents.
posted on September 6, 2002 08:03:46 AM new
every neg I give is for being stupid. It is just a matter of how stupid they have to be. In my case, they only have to be stupid enough to not pay for their auction and not respond to emails. These days, I am more than happy to resend my mailing address. It seems that you at least are getting your money. I still have people from two months ago who paid for the item, but not the shipping. I hold the item until they pay for shipping and they don't seem to care, or respond to emails.
Question:
At what point is an item considered abandoned and resellable, while keeping the partial payments?
posted on September 6, 2002 08:11:38 AM new
I HAVE TWO SALES SITTING HERE PAID FOR COMPLETELY. OVER 3 MONTHS NOW. NEVER HEARD A WORD FROM EITHER. OVER $100.00 THINGS I MIGHT ADD TOO. CRAZY.
posted on September 6, 2002 11:03:43 AM new
intercraft: William, you can (and should, in my opinion) file an NPB for a partial payment. Go to the good ol' Non-Paying Bidder Alert Form and select "High bidder didn't comply with seller's terms & conditions stated in listing".
Remember, folks, the NPB form is your friend. It should be your first stop when a bounced check is returned to you from the bank ("High bidder sent payment but check bounced or payment was stopped" or when some dork tries to return the package to you to force a refund ("High bidder refused the item"
Keep a large calendar by your computer, make a note of when you filed the NPB and schedule the followup FVF for ten days later.
posted on September 6, 2002 11:10:10 AM new
I just wanted to add:
When someone writes to me and says they need to cancel their bids (post-auction, naturally) on my auctions because their dog died or their mother ate their homework or their brother's best friend's sister's uncle had a heart attack, the first thing I do is file NPBs on those auctions.
It takes only a few seconds, it costs nothing, and it tells 'em you mean business.
or when some dork tries to return the package to you to force a refund ("High bidder refused the item"