posted on September 19, 2002 11:36:55 AM new
I have an multiple item Fixed Price auction on Ebay. The item was supposed to be going for another 5 days. One bidder bought me out of all of the copies I have, thus ending the listing. here's the problem.
The bidder's account was opened yesterday. They have bid only on items that were Premiered!Plus (or whatever it is called). Buying everything left and ending the auctions. This bidder did this to about 30 auctions.
If this person is the fraud that I believe them to be, how do I GET Ebay to reinstate my auction? (They charged me $20 to list the item) Do they reinstate if this occurs, or am I just to remain a target for this kind of stuff?
Blessings,
William Ellison:
(updated 12:45pm)
Okay, I just pulled the contact info for this person. The Phone number is disconnected (they just signed up for ebay yesterday). Anyone know anything I can do, except file for FVF fees? I just want to get half of the listing fee back, or have it relisted for 5 days, no extra charge. (please)
posted on September 19, 2002 06:17:13 PM new
HI...SORRY YOU HAD THIS HAPPEN....Just contact Ebay with your suspicions...and you can file a non paying claim and they will give you credit....GOOD LUCK!!!
posted on September 19, 2002 07:06:04 PM new
Yup, sent the invoice for nearly $400. I doubt the email is even being looked at. As far as ebay goes, I sent a request to have my listing prorated or relisted for the remaining time it was supposed to be listed for, but who knows what will happen there.
Unfortunately, this is my first experience with this, so I am a little upset about it.
I truly doubt their intention was to purchase upwards of 600 Informational CD-Roms, through all the auctions they bid on. They only got me for 79 items, but it truly sucks that someone does that. I have only been selling on Ebay for a year now, but this is my first experience with something as underhanded as this.
posted on September 19, 2002 10:54:21 PM new
Well, William pulled the contact info and there's a phony phone number listed.
That's proof enough for me.
I feel for ya, guy.
I don't know what to suggest except that if eBay denies your claim initially, keep after 'em. After all, it's their loose user verification scheme that allows people like your fraudster to bid in the first place.
(Bidders *ought* to have to sign up with a valid credit card -or- establish an escrow account before they're allowed to bid!)
posted on September 19, 2002 11:46:58 PM newBidders *ought* to have to sign up with a valid credit card -or- establish an escrow account before they're allowed to bid!
ummm NO, they shouldn't. And even if they did, you couldn't *just* charge their credit cards, no matter what you think.
Yahoo.com and Hotmail.com already do that, I don't see how it makes any difference.
Ain't Life Grand...
posted on September 20, 2002 10:39:06 AM new
Really? Why not? If an eBay bid is a binding contract, just like an order with amzn.com or barnesandnoble.com or llbean.com, then why not?
I don't think you're thinking this through.
Signatures aren't required for Internet purchases.
It is precisely eBay's sloppy verification that allows deadbeats, fraudsters and thrill-bidders to run rampant. Of course eBay doesn't care; they get their listing fee anyway...leaving us sellers to deal with the dregs of the earth they let in through the front door.
[ edited by fluffythewondercat on Sep 20, 2002 10:41 AM ]
posted on September 20, 2002 10:52:11 AM new
At least 1/2 of the people or more, dont use credit cards. They would rather use checks or money orders.To force everyone to register with a credit card,you have a yahoo set up.
And there is a lot of people having a whole lot of trouble with ebays billing system,overcharges,breakdowns,non-communication.Be carefull of what you wish for.
posted on September 20, 2002 01:47:23 PM new
junquemama: I'm not sure I agree with your numbers but it is true that not everyone has a credit card.
Which is why I also suggested an escrow account in my comment above ^.
It would not surprise me if requiring bidders to register a credit card or escrow account is the way eBay is headed anyway. Wouldn't Meg like to have a cut of all transactions (either through having people use Billpoint or maintaining escrow accounts and earning that juicy interest)?
posted on September 20, 2002 01:51:15 PM new
Actually I think eBay would be hard pressed to keep bidders in the numbers they have now if that were to happen Fluffy.
...and that wouldn't look good to the investors.
What I see is some sort of extra fee to sellers to protect against deadbeats, an insurance, that way eBay keeps their bidders and sellers who want piece of mind would end up paying the bill.
edited to add: And there is in place escrow service right now, just who pays is the bone of contention.
Ain't Life Grand...
[ edited by twelvepole on Sep 20, 2002 02:02 PM ]
