Home  >  Community  >  The eBay Outlook  >  Ebay "My Account" showing access error


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 Greengate
 
posted on November 19, 2002 04:28:55 PM new
Any one else getting this error when trying to access their account? My bill seemed incorrect and I can't access my account to check this. I've submitted a log in several times and my "credentials" are correct
__________________________________

HTTP Error 401
401.1 Unauthorized: Logon Failed

This error indicates that the credentials passed to the server do not match the credentials required to log on to the server.

Please contact the Web server's administrator to verify that you have permission to access the requested resource.


 
 sparkz
 
posted on November 19, 2002 04:47:52 PM new
Can you login to other areas of Ebay, such as feedback or revise auction?


The light at the end of the tunnel will turn out to be an oncoming train.
 
 Greengate
 
posted on November 19, 2002 05:10:56 PM new
Yes, I can log into all other areas of ebay except accounts

 
 sparkz
 
posted on November 19, 2002 05:26:38 PM new
Try logging in to another secure server, such as Paypal, Bidpay or your bank. You may have something corrupt in your security settings. Also, try logging into your account with a different browser. I have a copy of Opera on my computer and it's very handy to use to verify bugs in Internet Explorer (and there are plenty of bugs in IE).
The light at the end of the tunnel will turn out to be an oncoming train.
 
 BananaSpider
 
posted on November 22, 2002 09:28:25 AM new
I've been trying to log in to My Account for days to make a One-time Payment. I'm not even getting an error, it just keeps sending me right back to the sign in page over and over and over and over again.

By clicking the All tab under My eBay, I was at least able to see my Account Balance.

 
 Greengate
 
posted on November 22, 2002 11:04:50 AM new
I finally was able to access my account. I changed nothing in my settings, so I'm fairly sure this is an Ebay glitch like the one they had last week that gave everyones email address to the spammers for six hours.



 
 dacreson
 
posted on November 22, 2002 11:47:23 AM new
Hello
Yes is an Ebay glitch. This happened to many including myself about 6 months ago. I finally wiped out ALL my cookies and started over. Glad you got in?



 
 
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