Home  >  Community  >  The eBay Outlook  >  Misdirected Mail


<< previous topic post new topic post reply next topic >>
 stormypetr
 
posted on December 2, 2002 06:08:41 AM new
A package that was more valuable than what the person actually bought got misdirected to them. I can't get the person's contact information because the transaction was done on Half.com (you don't get email addresses), now the person is NARU at Ebay. I can send a letter to their address but what kind of threats can I make that will get them to send back the item or the money?

 
 trai
 
posted on December 2, 2002 07:04:17 AM new
person is NARU at Ebay. I can send a letter to their address but what kind of threats can I make that will get them to send back the item or the money?

None, zilch, zip, matter of fact, that if you send anything that looks like a threat can get you booted from ebay.[half. com]

You can try to write them and explain the mistake and hope that they will understand, but I would not hold my breath over this one.

Your screw up so you will have to eat this mistake.



 
 Libra63
 
posted on December 2, 2002 07:08:27 AM new
If the person was honest they would send it back. If you have their name and address then look it up in the white pages at Yahoo and then call them or write them. I would think that might be the only way or another way is if you go into their user ID to see if they are a seller and any of their old auctions are showing try and send an email through ask the seller a question. Good Luck

 
 trai
 
posted on December 2, 2002 07:55:11 AM new
Libra63
They are now naru. The odds are now slim to zero for recovery.

 
 seyms
 
posted on December 2, 2002 08:30:11 AM new
Nicely and very politely ask the person to send the item back to you. You have their address so shoot off an envelope with more than adequate postage. Send the correct item to the NARU'd buyer and hope for the best. I've had this happen from time to time and a polite request has always gotten the desired result. I'm truly overdue for a royal FU one of these days but people usually respond to this approach.

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!