posted on December 16, 2002 04:22:52 PM new
Anyone else think buyers complain to much?
I got this in a reply on email.
Yes, I did receive the doll, however, I would like to say that the person who I bid on it for was very disappointed. Your listing stated MIB, which is mint in box, and although I agreed that not having the box was okay, it was certainly not mint. I made sure to read the description you listed as well, and it said new in box. The item had scratches underneath the chin of the doll, there was white stuff on portions of the base, including the name, and there was dust on the base as well, which indicates to me that the item was not new or mint. I have no idea how much this doll would have cost retail, but my friend felt that your listing was misleading. I looked at your feedback log, and it doesn't look like you have ever gotten a negative remark, so I don't think it would be right to ruin your record, especially since you did deliver the item quickly, and but for the few issues I listed, the item was fine.
Thanks for checking,
Holly
Yes i did lose the box and told them that. If the thing has dust on it, whipe it off, its still technically mint and mint can be different to someone else. If she wasnt so sure she should have emailed me. What should I have whiped first, the dust or her ass? Thats why ebay is called an "auction" comes as is, nothing will be perfect on ebay! Anyone else have this problem?
posted on December 16, 2002 04:38:07 PM new
Hi
I need to disagree with you, when you stated that the doll was MINT.......then having dust, and scratches on the chin and white stuff on it, well that doesn't constitute MINT any longer. You needed to state exactly what the condition was, meaning if this was present on the doll you needed to state that.
I can understand your buyer being disappointed, especially when it comes to an item that is a collectible.
If you stated everything that you saw that was present on the doll, then the buyer would have had that extra knowledge to decide weather she wanted the doll in this condition or if what she was looking for was a mint condition doll.
And, its not true what your saying about
"NOTHING WILL BE PERFECT ON EBAY".......Many items that are old and collectible are perfect, but when they aren't you need to state that they are not MINT, which you didn't do.
So, for your buyer complaining, well, I feel she had every right to complain to you, and your lucky she has compassion as not to give you a NEG.
posted on December 16, 2002 04:47:52 PM new
I just bought a pair of jeans from a seller with a feedback of 2. She stated they are a size 12 long length and new without tags. Well, they arrived today and were a 31" inseam and I need a 34 (which is long length in Calvin Klein jeans). They aren't marked long and there is some fraying on the cuff. I can deal with that, but I can't wear them and she won't answer my emails. Am I being too picky? I haven't left feedback for her yet, but she's left me a positive.
posted on December 16, 2002 05:04:03 PM new
When you say MIB, they have every right to expect it to be PERRRRFECT. That's why they bid what they bid. Misrepresentation...
posted on December 16, 2002 05:07:28 PM newYes i did lose the box and told them that. If the thing has dust on it, whipe it off, its still technically mint and mint can be different to someone else. If she wasnt so sure she should have emailed me. What should I have whiped first, the dust or her ass? Thats why ebay is called an "auction" comes as is, nothing will be perfect on ebay! Anyone else have this problem?
When I buy something and it says "mint in box" I expect it to be that way. If it has been displayed I would like the seller to mention that also.
I would never list anything saying that the box was included without checking first to see if I still had it.
You say nothing will be perfect on ebay but I disagree with you as I have bought many items that are just as perfect as I would find them in a store, sometimes better. And if they're not perfect, at least have the decency to admit it in the listing.
Gotta luv it, a buyer expresses their concern in a nice way to a seller and the seller is thinking What should I have whiped first, the dust or her ass?
Let me know your ID so I know not to bid on your auctions.
posted on December 16, 2002 05:35:57 PM new
If I was buying something Mint, I'd expect it to be perfect. The dust is no big deal to me, but a scratch makes it Near Mint at best. Even a price tag lowers its condition and value.
It's a warning to the wise, don't assume the seller knows Condition value. Ask them if there are scratches, tears, dirt etc. Most innocently make that mistake but it very common even amongst experts who try to slip a lower value item on the unwise.
Unfortunately you do deserve a neg unless you refund. Apparently, you seem unwittingly to condition because your post shows your naivety. I suggest you learn about how to grade collectibles before listing them for sale.
posted on December 16, 2002 06:05:13 PM new
I agree. A seller is the 'eyes' for the buyer. Since they aren't there in person to view the item themself it is extremely important a seller note every little detail that could be seen as a flaw.
posted on December 16, 2002 08:01:26 PM new
Personally I feel, if I list MIB or NIB it had better be exactly that. I would never mislead someone in a description. You can't be expected to please everyone all the time, but your descriptions need to be exact, even listing dust...any your comment about wiping...well, it shows your "sellers attitude"...I too would like your real ebay name so I don't bid on your things.
posted on December 17, 2002 08:37:18 AM new
By looking at their previous posts I don't think this is a troll post.
I do think that there are sellers with this attitude towards their buyers though. Sometimes if you have trouble with a seller with a bad attitude and you check back months later to see how they are doing you may find that their attitude hasn't changed at all and they have received numerous negs from other buyers.
And other sellers are just not aware of what MIB really means to a true collector. Everyone has to learn one way or another.
posted on December 17, 2002 09:41:56 AM new
I sorta have to agree with you tiara, but no one's perfect. Actually the white stuff was some of the paint, not my doings. And she isn't going to NEG me because she said I sent it to her quickly and I have 190 feedback and no negatives and she didnt want to ruin it.
posted on December 17, 2002 09:51:32 AM new
There's a lot of confusion about what "mint" means. It's probably the most widely-abused word on eBay.
I once had someone try to describe his 100 year old lacquered furniture to me as "mint".
Excuse me? The furniture's been in a hermetically-sealed container since it was manufactured? "No, of course it's been used, but it's in excellent condition." Then SAY that, for goodness sake!
posted on December 17, 2002 10:51:33 AM new
quickdraw:I'm just curious as to why the price tag would lower the value. Alot of things I sell have the price tags and I've never thought of removing them becuase they would lower the value. Is this true on all things?
posted on December 17, 2002 12:07:54 PM newmint is subjective.
NIB does NOT mean NRFB
unfortunately, too many sellers play on the interpretation of bidders.
MOST reputable sellers will clarify the info ~ it sounds like the bidder believed that the doll to be Mint in Mint box, her mistake.
BUT Mint in Box is not an accurate description of the doll described here & any reputable seller would know that.
tsk, tsk.
price tag or sticker can lower the value of the item ~ Removal of sticker may damage an otherwise Mint box or leave behind sticky residue.
