I had a collection up on auction with many different lots, and one buyer was winning most of the lots. I contacted him and said....."I see your bidding on many of my auctions, if you would like, just contact me when you have finished and that's when I will give you the total due with shipping". He contacted me and said, "that would be good."
This I did on Sat. Dec. 14th, He has not acknowledged my email in any way and I have not heard from him as to when his payment will be sent, and I cannot pack his items because the shipping cost I listed was for Media...........and I have asked him if he wants a different shipping method, the cost of shipping would change. So, I am waiting to hear from him. He has bid on 49 Auction lots, and it will take me time to pack all of the items so I wanted to get started so when his payment arrives I could be ready for shipping right away.
Now, by me giving him all this grace time to finish his bidding don't you feel he should at least contact me and let me know that payment is going out? I have waited for my money without any complaints, but now that he is finished bidding I feel I should at least hear from him telling me when he will be sending it.
So, my question is ............would any of you contact him again and ask him .......for an update on when payment is being sent?
Thanks for any input that you may be able to give me.
posted on December 17, 2002 01:08:35 PM new
"All this grace time" and "waiting" for your money adds up to a whopping THREE DAYS during which it appears, from your post, he may not have been finished bidding.
If all of the pertinent auctions are now closed, send him his total with a couple shipping options and make it clear that he needs to let you know which shipping option he wants so that you can pack up the stuff appropriately.
posted on December 17, 2002 01:08:46 PM new
"all this grace time..."
This is Tuesday the 17th... It's been exactly TWO business days.
I would send him a reminder, but I'd wait AT LEAST until Monday to do it. If someone e-mailed me after only two or three days, I'd consider that nagging.
posted on December 17, 2002 01:20:05 PM new
All this grace time" and "waiting" for your money adds up to a whopping THREE DAYS
Hi, Im sorry if I didnt make it clear but he started his bidding on Dec. 2nd. and he finished his bidding on Dec. 16th..........that to me was a grace period for him...........now that he has completed his bidding which ran from the 2nd to the 16th. ...........I feel he should have at least responed to my email that I send on Dec. 17th.
posted on December 17, 2002 01:23:39 PM new
I have to disagree with the above post... I don't think it is nagging. When someone wins that many lots, it gets a little scary for the seller.
I had a gal win 8 lots from me in the last couple days and today I combine them with shipping to Canada (by her email I can tell) and then the emails I was sending get returned. I pulled her contact information and you guess it. Her name is listed as M M and her phone number is a bogus 800 number for a company in the US. It urks me that I have to relist all that (couple hundred $$ worth) and I was hoping for that $$ before X-mas... It is hard to balance sometimes when you do this for a living, especially when you are expected to wait so long to relist good items because people don't have the decency to email you when they win to confirm they are who they say they are.
posted on December 17, 2002 01:24:29 PM new
KarenMx is correct. Pack it, weigh it and give him his shipping choices. You are probably worrying for nothing. It's a very busy time of the year. Give him a few more days.
Always Fun...Arrggghhh. Turn them in to eBay if you haven't already. What a mess for you.
[ edited by jensmome on Dec 17, 2002 01:26 PM ]
posted on December 17, 2002 01:31:53 PM new
i dont know what you are selling,i would break up these lots into 10-20 and settle them before he moves on to more bidding.
posted on December 17, 2002 01:52:57 PM new
stopwhining...........your suggestion is good, but a little too late for me to do that, I didnt think about doing that.
So, now this is were I'm at........49 lots later.
posted on December 17, 2002 03:24:02 PM new
stopwhining is right, for 49 lots I would pull his contact info from ebay and give him a call...could clear everything up in a couple of minutes.
beats driving yourself over the edge worrying about it.
posted on December 17, 2002 03:32:31 PM new
What I am looking to find out is, would any of you send another email since 3 days passed since I sent the last email?
posted on December 17, 2002 03:57:04 PM new
Bidding ended yesterday, that is not a grace period even though he started bidding on December 2. He wants the items shipped together, therefore you would take his last ending date. This guy probably works FT, and needs some time to get organized with what he has won. Be patient.
posted on December 17, 2002 04:24:36 PM new
quickdraw29
You seem like a very understanding person, but so am I, but what your not seeing here or maybe its my fault for the way I described this situation, is that His first auction ended on Dec. 2, then everyday from that day on he had many many auctions ending, up until Dec. 14th, (not the 16th like i thought, i just checked his page.)
I emailed him on Dec. 16th, which I had waited for him to contact me, because thats how we left off, but he didnt contact me so I emailed him.
He is not too busy, when I see he still is placing bids on other auctions, so I say to myself,,,,,,,,,,what does it take,,,,,,,just 1 min to give me a reply??????
Now, I am still asking,,,,,,,,,would you send another email tonite asking him for some type of reply as to when payment will be sent?
About contacting him by phone, its not something I feel comfortable doing.
posted on December 17, 2002 04:36:04 PM new
The buyer already contacted you and said he'd let you know when he is done bidding. You reported he is still bidding on other seller's auctions. Do you have more items already listed he may be interested in that he may be waiting for? I mean, anyone who bids on 49 lots of one seller, who's to say he won't bid on twenty more? I'd just hold on tight for a few days and wait for a response, you have nothing to lose by waiting.
posted on December 17, 2002 04:42:00 PM new
i dont think there is anything wrong emailing him again.every morning when i stagger to the pc,all i see is junk mail and i just delete as many as possible,so he could have deleted your email by mistake.
we are talking about 49 lots,so you deserve to email him again and again,after all ebay is a flea market,sellers dont have to have good manners,be pushy,email him over and over again until the cows come home.
posted on December 17, 2002 04:43:18 PM new
did you read his feedback,what did other sellers have to say about him??sounds like he just cant stop bidding!!!!!!
posted on December 17, 2002 04:57:24 PM new
stopwhining..............Yes, I did read his feedback and its very good. He has 779 positives, and 228 from unique users, which is because he bids with one user on many of there items, so you only have 1 feedback counted towards your rateing.
Others say they are very pleased with him as a buyer, he has good feedback.
So then what I should do is email him tonite as a reminder of the first email that I sent on Sat. and I should ask they he please respond with an update on when payment will be going out...................is this what your suggesting ..stopwhining
posted on December 17, 2002 05:26:56 PM new
Here's something that works for me 99% of the time: If the buyer hasn't responded within 3 days, I copy the first message and re-send it, with the subject line: SECOND (but friendly) NOTICE and the name/number of the item he has won. Works like a charm. I think all of us sort of jump when we get mail of any kind that reads SECOND NOTICE. (I've had to use THIRD NOTICE a couple of times, too.)
posted on December 17, 2002 07:18:14 PM new
tonimar1
Since this bidder won so many of your auctions I would give them a few days to contact you again.
There is nothing wrong with you sending a polite email again. I think because there is so much at stake here, I think that you are somewhat nervous about your payment.
I do understand your concern.
I have the feeling that your bidder is also a seller if they buy that much.
Roadsmith gave you some good advice, use it.
posted on December 17, 2002 08:02:25 PM new
Well...........I just sent him an email,
saying..........This is a copy of the email I sent to you on Dec. 14th, I would like for you to please update me on when payment is being sent, I would like to have your order ready for shipping when your payment arrives, and just a reminder that they will be shipped Media Mail.
Please contact me
Now I will just wait and see when he responds.
To all of you who were so kind to give me your advice and opinions .....Thank you!
It usually helps talking things out with people that understand, I will come back after I hear from my buyer..........which I'm wishing will be soon.
posted on December 21, 2002 02:05:24 PM new
Hi
This is an update on what is happening with my buyer!
I still didn't hear from him. He has not responded to two of my emails, On sent on Dec. 14th, and the other on Dec. 17th.
Now, my question is. >>>>>>Should I email him again.............And what should I say?
I just don't like starting out by causing a problem with a buyer, but he is leaving me no choice because he just doesn't contact me. But he still is bidding on other Sellers Auctions, so I know he has been on the computer, and most likely he has read my emails. But this I am assuming.
posted on December 21, 2002 03:38:52 PM new
Yes, I could pull his contact info, but at the same time he can pull mine also, but he is making no attempt, because if he is having an email problem, He is the one who should be worried about contacting me.
As it looks I will already be taking a big lose, sure I can file for selling fees but what about listing fees, and my time. And now I will be making a long distance phone call.
Maybe I should start fileing a NPB Alert for the first auction he won which was on Dec. 2nd, and see if he contacts me, ..........what do you think about me doing that.
posted on December 21, 2002 07:08:41 PM new
I think your idea about filing a NPB would be fine. At least that will inform him that he has auctions to pay for. I would start them on every auction that he had won because if he defaults on your first one he will probably default on all of them then you have to start the process again and that takes more time. Sometimes all it takes is that notice from ebay to get them moving and think how fast he might move if he gets all of them. I think it is time to be no more nice guy.
posted on December 21, 2002 09:32:24 PM new
Tooltimes.....very true, I didn't even give that a thought, so that would be a waste of time doing.
Libra63...I think thats a good idea, I was only concerned about doing NPB because this buyer has a good feedback rateing, Or, maybe since he buys so much from one buyer, when leaving feedback they don't tell the whole story???
Tomorrow I guess I will start the NPB filing, I just hope I am doing the right thing.
I was thinking of Emailing this buyer and letting him know that this is what I will be doing if I don't hear from him, like in two days. But this might not help either. Im just thinking Out loud here.......I really hate to do this but this buyer is leaving me no other choice.
