posted on January 9, 2003 01:20:10 PM new
How do you refuse a paypal payment? 30 days after the close of an auction a deadbeat buyer finally sends out a paypal payment. This item has been resold and is no longer available. I really hate to send her back her payment minus the paypal fee it seems unfair, but I'm not paying for her mistake!
posted on January 9, 2003 01:22:45 PM new
Click on the "completed" link by the transaction. At the bottom of the page that comes up, there should be a "refund" link.
posted on January 9, 2003 01:43:07 PM new
PayPal fees are given back to you when you do a refund. You can expain the reason for the refund on the refund form.
posted on January 9, 2003 02:11:03 PM new
Thank you Tooltimes & Shop4shoes that worked great. I've had a paypal account since their inception and never had to do a refund.