Home  >  Community  >  The eBay Outlook  >  New Pop Up Survey on Ebay ! I wonder why?!!!!!


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 paloma91
 
posted on February 22, 2003 10:44:15 PM new
Someone might have already listed this. If so, I havent seen it but here goes . . . Sorry if this is kind of long but this is the entire survery that just popped up when I tried to close the browser:

What do you think of eBay?
Thank you for visiting eBay! We would appreciate if you could take a few minutes to complete this survey. Your feedback is extremely important to us and we want to understand how we can make your eBay experience better. The information that you provide will be used strictly within eBay's Privacy Policy.

1. Overall, how satisfied were you with your eBay visit?

Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

2. How likely are you to sell an item on eBay in the next 3 months?

Definitely will
Probably will
Might or might not
Probably will not
Will not

3. What was the main reason for ending your eBay visit today?

I did not know which category (i.e. Books, Sports) to sell my item in
I only wanted to identify which category to sell my item in and now I am done
I did not understand how to sell on eBay
Selling on eBay was too difficult
Selling on eBay took too much time
I was not comfortable selling on eBay
eBay’s pages took too long to load
Other, please specify:





4. To what extent do you agree or disagree with the following statements about selling on eBay?

(1 = Strongly Disagree; 5 = Strongly Agree)

1 2 3 4 5
I knew which category (i.e. Books, Sports) to sell my item in
I understood how to select a category using eBay’s functionality
I understood that choosing a second category for my item was optional
I was able to obtain enough information to help me select a category
The information to help me select a category was helpful
I received no or few errors
eBay’s pages load quickly

5. Did you have difficulties selecting which format (i.e. Auction) to use to sell your item?

Yes
No
I don’t know


6. Please help us make selling on eBay easier. Select the statements that apply to you. (Choose all that apply)

Selling on eBay is confusing
Listing an item for sale is difficult
Listing an item for sale takes too much time
I do not know what I am supposed to do after I list an item
I have to complete too many steps to sell an item
Selling on eBay requires me to learn too many things
There is too much text/links on eBay’s pages
eBay has too many features and functions
eBay’s pages are too cluttered
Finding my way around the eBay site is difficult
I am unable to get help on eBay
Understanding eBay’s text is difficult
eBay's pages take too long to load


7. Which of the following statement best describes why you sell on eBay?

I use eBay to occasionally sell items I no longer need
I use eBay to buy and/or sell items for a collection or hobby
I bargain hunt in my spare time for things I can sell for profit on eBay
I sell part time on eBay to supplement my income
I run a business and use eBay as a secondary sales channel
I use eBay as my primary or only channel and my primary or only source of income


8. In the past 3 months, how many items did you list on eBay?

This was my first time trying to list an item to sell on eBay
I tried to list an item before, but did not complete my listing
1-3 items
4-9 items
10-19 items
20 or more items
I listed an item over three months ago

9. Since you started selling on eBay, how many items have you listed on eBay?

This was my first time trying to list an item to sell on eBay
I tried to list an item before, but did not complete my listing
1-10 items
11-25 items
26-50 items
51-100 items
More than 100 items

10. How likely are you to bid on or buy an item on eBay in the next 3 months?

Definitely will
Probably will
Might or might not
Probably will not
Will not

Thank you for completing our survey. Please click the "Finish" button below to send us your feedback.


 
 paloma91
 
posted on February 22, 2003 10:49:34 PM new
ATTENTION: do NOT fill out that survey if you encounter it! After I filled it out, something was trying to grab something from my hard disk. It was spinning like crazy. I had to manually disconnect to stop it. Like ebay was trying to find out who was filling out this survey. GEEZ, what's that program called that protects against that stuff? Cookie killer? someone help!
 
 neonmania
 
posted on February 22, 2003 11:46:03 PM new
BTW- am I the only one tht has noticed a trnd of E-bay assuming that their site is a negative experience?

You don't leave because you found the item you wanted, placed your bid and are going to bid, it must be that you are mad, frustrated or lost.

 
 toasted36
 
posted on February 23, 2003 12:14:42 AM new
Yeah !! I get to help ...Heres a link to a great site http://www.zevz.net/layout3/index.html it takes a while to load the page if your on 56k but well worth it ...under downloads/utilties there are all kinds of programs to help here like cookie remover/pop up stopper and many more neat little programs.Zevner is a great guy...goes out of his way to find helpful stuff to make life easier.Some time saving web tools here also..for those who have a web page.

 
 CBlev65252
 
posted on February 23, 2003 05:47:38 AM new
Great Site!!! I already use Ad Aware and I love it. Just downloaded the pop up stopper. Thanks for sharing!

Cheryl

 
 toasted36
 
posted on February 23, 2003 11:41:05 AM new
Your very welcome Cheryl ! I found flipside.com way before I found e-bay ....fun place to hang out.Poker,hearts,spades,crossword puzzles,and bunch of other games...live chat to speak with all the crazies lol or you can just do your own thing.Nice place to go relax if e-bay drives you crazy

 
 
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