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 MAH645
 
posted on February 24, 2003 10:16:24 AM new
E-Bay sent me an E-mail saying my credit card info was wrong and they couldn't take out payment. They did take payment, but I didn't get credited for it. They have the right number.

 
 kiara
 
posted on February 24, 2003 10:28:34 AM new
Are you sure it was from ebay? I hope you didn't click on the link and enter any information. There are many scam e-mails out there and they are not from ebay. Can you post the e-mail here?

 
 kiara
 
posted on February 24, 2003 11:04:23 AM new
On the announcement board today:

http://www2.ebay.com/aw/marketing.shtml

***Protect Your eBay Password and Your Personal Information***

eBay treats your personal information with the utmost care, and our Privacy Policy is designed to protect you and your information.

Some members have reported attempts to gain access to their personal information through email solicitations that are falsely made to appear as having come from eBay. These solicitations will often contain links to Web pages that will request that you sign in and submit information. At eBay, we identify these as 'spoofed' emails or Web sites.

We encourage you to be very cautious of emails that ask you to submit personal information such as your credit card number or your eBay password.

To be sure that you are signing into a genuine eBay Web site, look at the Address/Location area of your browser. At an eBay.com sign-in or log-in page, the URL (link) that appears in the Address/Location area of your browser will begin with "http://cgi.ebay.com/" or "http://scgi.ebay.com/". Please pay close attention to all characters in the address, including the forward slash (/) that follows "ebay.com". Even if the Address/Location includes the word "ebay", it may not be a genuine eBay Web site. If you receive or suspect you have received such an email, do not respond to it or click the links. Immediately send a copy of it to [email protected].

If you have any doubt as to whether or not the website you are on is an official eBay web page, please visit our Account Security page for more complete information on the URLs used on eBay web pages.

For more information on how to protect your eBay password and your account, click here.

Regards,
eBay

 
 MAH645
 
posted on February 24, 2003 11:49:46 AM new
No I didn't click on to it I deleted the mail. But my problem is that they have charged my credit card and posted it to someone elses account.They are saying I haven't payed them yet but they have already pulled the money out of my account.

 
 
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