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Hello,
In an ongoing effort to protect the security of your eBay account, eBay
has
reset your password and secret question. You will need to go to the
eBay
site to create a new password before you can bid on or list an item.
Additionally, you should have received an automated email confirming
this
password reset.
1. Please go to any eBay page, and click on the "Site Map" (linked at
the
top of most eBay pages). In the middle column under "Services," click
"I
forgot my password." Proceed with those directions until you have
successfully changed your password. DO NOT use the same password you
used
previously.
*** Note: If you are directed to the 'Your Secret Question' page and
you do
not have the correct answer to your secret question, click on the 'Send
me
password instructions' link below the answer field on the 'Your Secret
Question' page to continue on with the process of gaining a new
password.***
2. Change the password on your personal email account. For security,
ensure it differs from the password you used or are now using for your
eBay
account.
3. If your old eBay password was also the password for any other online
account you use (Paypal, Billpoint, etc.), we recommend that you
immediately
change those passwords as well. Good password security means that each
one
of your online accounts has a different password. Even a slight
difference
(one letter or number) offers substantial additional protection.
Taking these steps will ensure you are the only one that has access to
your
account.
Also, please remember the following guidelines when it comes to password
security:
1. Be wary of emails appearing to be from eBay, providing links to sign
in,
as these are often attempts to collect your password information.
Ensure
the website you are directed to is in fact one that belongs to eBay.
Please
note this email does not provide a link, but asks that you go directly
eBay.
Always make sure that you're on an eBay page before giving out your eBay
password or credit card information. The best way to be sure of this is
to
type www.ebay.com into your web address window of your browser.
2. Make sure your password is difficult to guess, and uses a
combination of
letters and numbers.
3. Don't use the same password on eBay that you use on your email
account,
or on other websites.
Thank you for your cooperation and patience in this matter.
posted on February 28, 2003 01:06:49 PM new
Contact ebay asap - safe habour has a live chat and they are very helpful.
Someone stole my ID and listed with it about 3 weeks ago. This may not be a joke.
Good Luck
