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 artnouveau
 
posted on March 12, 2003 11:58:33 AM new
Other than cost, could someone please explain the difference between the delivery confirmation labels you can print for free on the USPS web site and those you pay for at the post office? What are the advantages and disadvantages of each?

Thanks.


 
 katz032851
 
posted on March 12, 2003 03:15:43 PM new
I have used the on line DC for 6 months and there is no difference.

 
 sapington
 
posted on March 12, 2003 03:23:41 PM new
The e/DC can only be checked online, not with the 800 number that regular DC can.
 
 ahc3
 
posted on March 12, 2003 08:31:27 PM new
Never had any problems with the electronic ones, and they are only free if you use priority mail. They cost 13 cents if you use any other class of mail. Still a good deal compared to 45 or 55 cents at the post office...

 
 sun818
 
posted on March 12, 2003 08:49:53 PM new
The difference is that the counter delivery confirmation provides a different status than using electronic. I often questions about this status:

"The U.S. Postal Service was electronically notified by the shipper or shipping partner on March 11, 2003 to expect your package for mailing. Status is"

But I don't think my time waiting in line nor paying money for delivery confirmation that only works half the time is worth it. Go with the electronic DC even with its faults.

 
 Libra63
 
posted on March 12, 2003 09:36:27 PM new
I agree. I use eDC all the time. Well not all the time. If I print a label that gives a different town than the buyer has supplied to me I buy a DC. Have you ever typed an address into the eDC and they give you a different City. That happens to me about 3 times a month.

 
 sapington
 
posted on March 12, 2003 09:52:17 PM new
Have you ever typed an address into the eDC and they give you a different City. That happens to me about 3 times a month.

That has happened to me several times. I just put the label on the box and send it away. Never had a problem with it.
 
 ahc3
 
posted on March 12, 2003 09:53:55 PM new
Libra,

I would not worry about that at all.

I used to live in Canoga Park, California. However, the area is technically called Winnetka, though everyone used Canoga Park. I just typed in my former address, and the USPS program changed the address (like I thought) from Canoga Park to Winnetka

I tried using a different city to see if it made a difference, and it does. If I use an obviously wrong city (like Tarzana) it says address not found.

 
 yisgood
 
posted on March 13, 2003 08:40:30 AM new
eDC actually has an advantage over the green one you pay for: it shows the full address of where the package was sent. When you print the eDC, you get a full page. Half is the label and the other half is a receipt. If you ever have to prove that you shipped to the cardholder's address, that receipt shows it. All the green DC shows is the zip code.


http://www.ccs-digital.com
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 bkmunroe
 
posted on March 13, 2003 01:03:43 PM new
Well, the big difference is that there is no proof that you actually mailed the package with eDC. So, I have no idea if PayPal would accept eDC as proof.

When tracking eDC it says:
The U.S. Postal Service was electronically notified by the shipper or shipping partner on March 03, 2003 to expect your package for mailing. Status is updated every evening. Please check again later.

Even after you take the package to the PO and it is scanned in, the tracking info doesn't change. So, there is no proof of if and when you actually took the package to the PO.

 
 sapington
 
posted on March 13, 2003 01:20:38 PM new
Well, the big difference is that there is no proof that you actually mailed the package with eDC. So, I have no idea if PayPal would accept eDC as proof.

If you want proof, all you have to do is take the bottom half of the paper along and have it postmarked.
Besides, paypal won't care if you have a DC number that says the package was not delivered. The proof really does you no good. Both are scanned the same at the other end where it matters.
 
 yisgood
 
posted on March 13, 2003 01:34:08 PM new
>>Well, the big difference is that there is no proof that you actually mailed the package with eDC. So, I have no idea if PayPal would accept eDC as proof. <<

Here's a bit of a wake up call:

It's not proof of shipping that you need, it's proof of delivery to the confirmed address. If the package never gets delivered (or doesn't get scanned) neither form of DC will help. But if the package gets delivered and scanned and the customer claims it didn't arrive, eDC will give you proof of the address, regular DC only proves the zip code. I know a seller who had regular DC and Paypal denied seller protection because it did not show the address.

One of the reasons I like Endicia is because you can print out a proof of delivery ON LINE that shows the full address.



http://www.ccs-digital.com
[email protected]
 
 bkmunroe
 
posted on March 13, 2003 02:13:49 PM new
According to PayPal you need proof of shipping, not delivery. Although, obviously, if tracking shows it was delivered that proves it was shipped.

The seller can provide reasonable proof-of-shipment which can be tracked online. This document must show that you shipped to the buyer's Confirmed Address. For items valued at $250 or more, you must include a signature from the recipient as proof of receipt.

Also, does either DC show the address online. I thought they both showed only the city, state and zip.


 
 rarriffle
 
posted on March 13, 2003 02:18:53 PM new
I have only had one delivery problem with Paypal....I emailed them the DC number and explained that it showed delivered and the time and date....it was cleared up within 24 hours....and that was the online DC

 
 
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